Ohio Peterbilt is a well-regarded truck service and sales center known for its friendly staff, efficient service, and reliable support. Customers highlight the helpfulness and professionalism of the team, including service technicians, parts staff, and mechanics. One customer praised a mobile service tech who quickly fixed a problem, replaced a step mat, and showed genuine care by offering to follow the customer to ensure the issue was resolved. The communication from the service center was appreciated, with calls confirming arrival times. The location is also recognized for handling complex deals smoothly, with one customer noting a successful purchase process facilitated by a dedicated representative. Many customers have experienced prompt and thorough repairs, such as replacing alternators and fixing boost leaks, often arriving early or staying late to ensure their trucks are ready. Despite being busy, the staff consistently demonstrates expertise, getting trucks back on the road as quickly as possible. One notable experience involved a customer who arrived at 2 am and left at 8 pm, emphasizing the location’s exceptional service. Additionally, the team’s kindness was evident when they accommodated a customer’s needs during bad weather, allowing them to load their truck in the bay. Overall, Ohio Peterbilt is praised for its helpful, friendly staff and high-quality service that leaves customers satisfied and confident in their support.
Great parts service, I was able to get exactly what I needed.
November 2025
Deal with their parts department almost daily. Joe and Nelson are the best out there.
November 2025
Spoke with Logan, absolutely amazing! So helpful and very kind! Helped get all the parts, part numbers and pricing for everything we needed! This guy is outstanding!! Was a real pleasure speaking with him.
