Ohio Peterbilt is a well-regarded truck service and sales center known for its friendly staff, efficient service, and reliable support. Customers highlight the helpfulness and professionalism of the team, including service technicians, parts staff, and mechanics. One customer praised a mobile service tech who quickly fixed a problem, replaced a step mat, and showed genuine care by offering to follow the customer to ensure the issue was resolved. The communication from the service center was appreciated, with calls confirming arrival times. The location is also recognized for handling complex deals smoothly, with one customer noting a successful purchase process facilitated by a dedicated representative. Many customers have experienced prompt and thorough repairs, such as replacing alternators and fixing boost leaks, often arriving early or staying late to ensure their trucks are ready. Despite being busy, the staff consistently demonstrates expertise, getting trucks back on the road as quickly as possible. One notable experience involved a customer who arrived at 2 am and left at 8 pm, emphasizing the location’s exceptional service. Additionally, the team’s kindness was evident when they accommodated a customer’s needs during bad weather, allowing them to load their truck in the bay. Overall, Ohio Peterbilt is praised for its helpful, friendly staff and high-quality service that leaves customers satisfied and confident in their support.
One of my Companies C-Pro Leasing, llc has been trying to get a deal done with a new dump truck! And finally we were able to get it done! And it was a smooth process with Dominic Piazza! Thank you so much for taking good care of us and we see more business in the near future!! Give Dominic a call and he will get it done!
February 2025
Fast and friendly. Sometimes it takes a while to answer the phone but overall nice experience.
January 2025
This place & people are phenomenal. Every time I bring truck here , they go above & beyond