“I have bought hundreds of gallons of paint and clear at the best price I could find from this place customer service here is the best I found yet, the most friendly and helpful supply store I know of. Thanks for Years of Great Service !!!!!!”
“We went there to buy deck stain and they were able to make the exact color we needed. The employee was helpful and knowledgeable. The store was clean and well organized and well lit. They enrolled me in a program so I got 10% off, which is great.”
“This review is in regards to Jacob at the PPG Paint Store in Brooklyn, OH. Jacob was very polite, knowledgeable and helpful. We were working on a frustrating project and the recommendations he gave us far exceeded our expectations. I hope these comments find their way back to that store manager. They are lucky to have an employee like Jacob. Finding great customer service like he provides is a rarity these days.”
“Love this place for getting some really great deals on paint. The stuff is super knowledgeable about their stock and about painting topics in general. This has been such a money saver in being a new homeowner”
“The coolest manager.. Carlo.. Super pleasant. I walked in with a pain in the butt task.. And they got me the exact color match paint that I was looking for the best price. They really got the job done quickly and done right. Thanks Carlo. Thanks William.”
“My go to place on Madison Avenue in Lakewood, Ohio for all my hardwood floor refinishing needs. Customer service is excellent and Manage and co manager willing to help.”
“I called the store for general information about their paints and primers. It was my good fortune that Victoria answered the phone. She was patient, knowledgeable, and professional.
Victoria is a great ambassador for the Sherwin- Williams brand, and I hope she gets recognized. Kudos to Victoria!”
“This is the best location to visit, everyone is so attentive to your needs and desires. Sheri and Kye solve any issue/concerns I come in with. Great advice and always have my paint orders ready!”
“Was helped by Ellen this morning. Absolute rockstar, top notch customer service. Answered my 40 million questions, was able to help me and a few other customers so gracefully without making anyone feel rushed. Wonderful experience.”
“I have visited every SW store in the Cleveland area and this location is my favorite one. The store Manager Chris knows just as much as a any Master painter. And the rest of the staff is awesome as well. They are all very insightful and if they don't have a sure answer about an application, they will reach out to their corporate experts and call you back with the information you need. This store gets my Top Notch Approval ??.”
“After having a return rejected at parma location because of no paper receipt the worker here found my receipt using my rewards card and returned my new and unopened product without any trouble. Great location and will back you with great customer service!! Shop this location when you can!!”
“I went in there 02/13/26 around 2 PM (I’d like to give that exact information just because I don’t recall the name of the gentleman that assisted me) I had never been to Sherwin-Williams before, and I was trying to get a color match for an item that I have been trying to match myself for days but I was getting nowhere. The color that they formulated for me is fantastic. It is spot on! I am so pleased and as someone that has never used Sherman William products before- the quality of the paint was unbelievable. I am beyond ecstatic with the customer service I received today as well as the product I purchased, thank you so much!”
“Amazing staff and service at this location. They assisted my son with his Eagle Scout project and were able to problem solve for him and provide him with the tools that he needed to get the job done. I would highly recommend this location to anyone in need of product and assistance for any painting project you may have. Top shelf business for sure!”
“I don't go here often, but when I do they always seem to have what I need. Can't find it? No worries, just ask and their friendly staff will find it for you”
“Halle and Tom ( the manager and assistant manager) are amazing. They have helped me match colors, lead me to the right product for the job, and ordered in specific product I've needed. Always with a great attitude. I highly recommend these guys. They are the best!!”
“It was real a pleasant and comfortable experience shopping at Sherwin Williams with very friendly, helpful and professional staff. The store manager Megan and her crews are truly awesome.”
“They are the absolute best hands down. Not once have they ever let me down. They're honest and trustworthy. No matter if it's a large project or a routine maintenance project. They have the stuff you need more than likely and staff that is knowledgeable.”