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August 2024 by Patty H
The sales team at Puchers are all very knowledgeable and helpful. I worked with Callen who was awesome in offering options for my project. The carpeting came in as ordered and on time. It was delivered by Dave and Tom who installed it expertly. I would highly recommend them both!
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December 2023 by Thomas Milanich
Beautiful showroom, expansive number of flooring and window treatments, knowledgeable staff and friendly service. Kudos to the manager, Lisa. Great bakery next door, Jossi's, if you need a break from reviewing your flooring and window treatment choices.
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December 2023 by Beth F
Make Pucher's your first stop if you are undertaking a painting or home remodeling project! Claudia is incredible--she is very knowledgeable yet explained everything in a way that someone with little to no experience in home remodeling (like myself) could easily understand. Skip the big box stores and get much better service at this great local business!
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November 2023 by Morgane Weekley
These are THE MOST helpful people, and they know their stuff. I have been trying to match my cabinet stain for months. They matched it in 5 minutes while I played with Earl (technically a dog, but seems human). We've bought blinds and paint from the Broadview store forever. Always a great experience.
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January 2023 by Tish O'Dell
Do not use Puchers. They do not stand behind their installations and blame problems on contractors. We now have to try and find someone else to fix their mistakes. These bulges in the carpet are tripping hazard.
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June 2022 by Kevin Barcelo
Do not use Pucher's Decorating Center. I have experienced issues at every step of the purchasing process and after seven months of waiting, I am still waiting on various items. Their show room was full of items that are no longer in stock or at higher rates than I found elsewhere. You will pay a markup for some brief design assistance only to be told that there is nothing they can do to ensure the items arrive on time, or in my case within three months of the originally provided date. You will not receive a phone call or any form of personal touch, but a brief text message blaming it on the manufacturer.
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May 2021 by Francois Parent
Expensive but staffed with knowledgeable people.
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May 2021 by Lisa Moteleski Jordan
I had my carpet installed today 5-11 and it is beautiful. Lisa in sales was very helpful and gave us great recommendations on Shaw carpet. The installers Tom and Dave were very professional and made sure the carpet was perfect before leaving. I have had Pucher’s install my utility and kitchen floors as well and both look great. I use Pucher’s because they stand behind their product.
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April 2021 by Christine Smith Ritter
Very rude people work here. Not sure if it’s because I wasn’t holding a fistful of cash or a credit card upon entering, but these women are not nice. The Westlake store was full of nice people. Not this one. We won’t be back. I’ll give my money to our local Sherwin Williams. I will drive twice as far to get Ben Moore paint instead of walking in your door. The woman working today “Julie” was rude and ended up hanging up the phone on my husband because he was telling her how unfriendly they are. I guess if that’s how you want your employees to treat customers, that’s your problem. But half of your stores are now closed. I would think you guys would want more business.
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November 2020 by Cheryl Mcfadden
Highly recommend! They did a beautiful job on my floors!
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August 2020 by Tony Bruce
Very knowledgeable and helpful staff. A few bucks more than big box retailers, but you get what you pay for.
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July 2020 by Will Ealy
Super friendly and helpful. We're just in the planning phases now, but will definitely be back for the ordering once we've figured out our project
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October 2019 by Brad Kurzweil
GREAT customer service. DEBBY was EXTREMELY easy to work with
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October 2018 by George Pretnick
Quality decorating supplies and expert advice.
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September 2018 by Ashley Pirani
This place is A+, five star customer service. We are in the process of redoing our house and have bought all of our paint and carpet from here. I have never dealt with nicer, more caring people in business. Even the carpet installers were so personable and so polite. Definitely will exclusively use Puchers for all over our interior design needs
