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April 2024 by Mrs Bogen
McDonald's on snow rd is the worst McDonald's I have ever been too: more than 3 times we have been shorted food, usually a whole meal, or the actual meat that was supposed to be the sandwich. I've spent 30 minutes (10 minutes in the drive through and 20 in a parking space) waiting for food, was finally given my partial order, was given my complete food order without the drink so then I went inside and stood in line waiting to be helped while 3 employees stood talking. When I finally got someone's attention, they acted like they didn't know how to help me, after going through my bag, offered me a code for next time. Keep in mind this was 30 minutes, and I had 2 young, hungry kids with me and more hungry family members waiting at home.
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April 2024 by Larry Bogen
I usually don't go here because it takes about 15 minutes-20 to get through the drive through and they usually make you park and wait more.This time I went by when it was slow l, ordered the food and when I got home, half of my order was missing, and the fries were cold. Go to Rallys instead. Their food is faster, less expensive, and they get your order right
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April 2024 by Terrence Miskow
The food was fresh and hot
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April 2024 by Christopher Johnson
Order is almost always wrong they can't even remember both patties on a big mac
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April 2024 by Mark Q
McDonald's be McDonald's
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April 2024 by Robert Corkish
Went tonight with are family food was awesome came out quickly resturante was clean. Friendly help.
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April 2024 by Macaroni- Gaming
Waited for five to ten for cold fries. I don't mind waiting for fresh food. And as always the big mac is smallest burger on menu
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April 2024 by Edward Wittenauer
Love my big macs!!
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March 2024 by BIGDADDY BUSTER1968
I ordered four quarter pounders and all four were so under cooked that they were pink. I'll never eat at that McDonald's or any other McDonald's. Keep your money the clown is only out for our hard earned money.
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March 2024 by Hayward Kirk
Very rude workers,and place is not taken care of. They have no control over the place. People are eating, and kids are playing basketball in the restaurant. Workers playing on their phones.
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March 2024 by Garrett Baglier
Worst McDonald's around. If you must have McD's go to any other one. Fast food is not great to begin with but this place takes it from not great to miserable. Ordered a 2 cheeseburger meal today. Got 1 cheeseburger and 1 bun with no burger or cheese and cold fries. But hey, it had pickles and they got the drink right. Thank you Brookpark McDonald's for helping me to eat right by making the decision to stop or not, from here on out, very very easy.
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March 2024 by Casey Frank
How do you not know how to put a burger together? This is just sad... do better. This is why y'all don't deserve $15 an hour.
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February 2024 by Jr jr
Honestly, it's 10:00 at night on 2/23/24. And I really don't understand you kids why don't you have any pride in your work.Girl that took money grabbed my card not saying a word and had hard a hard time reaching it back to me. The guy that gave me the food was professional but what the he'll is wrong my big Mac was ice cold. Maybe I should ask Where is management my god.
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February 2024 by Lesley Pavelka
Went to Brookpark on Snow Rd. Bought 2 fish sandwiches. There was a quarter slice of cheese on both. Never had that happen? Supposed to be a whole slice. Shows in the pics and commercials.
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February 2024 by Carol Kestranek
I sent a complaint about the service, not clean, team members coming out and sitting w friends at table, debating with each other who would take my order, NEVER have I been at a McD that is being operated like this one, the franchise should be taken away from the owner. Ice cream machine not working, and cashier yelling "does anyone know if thus tjing is working", MOST UNPROFESSIONAL MCD I HSVE EVER BEEN AT
