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April 2024 by Vennie Lopez
This is the most disgusting chipotle! I have gone to one other got food poisoning but that place couldn’t even hide the putrid taste of old chicken from yesterday, fajitas had so much salt! Oh and I have food poisoning again ! Just shut chipotle down all together this place is disgusting, you’ve convinced me I’ll never return to chipotle again!
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April 2024 by SuAnne's Tarot
Friendly service
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April 2024 by Karen Stanislaw
Not enough meat in bowl no silverware had to find everythingv
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April 2024 by Tony Bruno
Worst Chipotle in Cleveland. They had ZERO tortillas.. how are you burrito place with no tortillas? Didn’t have fajitas, vinaigrette or Guacamole. Then charge a dollar extra on their bowls.
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March 2024 by Aleida Aguirre
Good food, little pleasant atmosphere
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March 2024 by Shawn Robertson
Went for lunch 2 days in a row. Best Chipotle I've ordered.
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March 2024 by Cheryl Basko
I really like Chipotle. I don't have anything bad to say about it.
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March 2024 by Sam Fisher
Staff is responsive, nice, and very hard working!
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March 2024 by Tassee Torreance
The lobby was a mess trash all over floorsThey had no chips or cheeseNo lettuce for the bowls no steak over all not impress the employees we’re taking about personal business instead of greeting customers not very friendly at allThis was at 7 pm how do you stay open till 11 with no steak or lettuceThis is not the first time this has happen at this location
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March 2024 by Malory P
The staff here have the worse attitudes ! I asked for fajita, she said that’s all we got and added three peppers to my bowl. I then asked if I could wait for them to get done and the other staff member told the cook to give her the fajitas, “ I don’t care if they are done or not, I’m not dealing with this today”. I then asked to buy a side of vinaigrette and was told there was none because they would have to make it. My husband went in immediately after me, order a salad and was given vinaigrette! They act as if you are not paying for the food you a requesting. They also make you feel like a burden for ordering the food you will pay for ! If we didn’t support this company, how would they expect to get paid?!
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March 2024 by Bendina Hosa
Food was fresh and they had all the ingredients I wanted. I gave 4 stars because of 50¢ for a tortilla to layer the bowl. If the bowl wasn't cardboard maybe customers wouldn't order the tortilla. I order the tortilla because I don't like the cardboard taste with my food.
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March 2024 by Aaron Dr. Dent Ohio
Dirtiest bathroom I have ever been in! When we ordered our food they didn’t get any right. Horrible attitude.If I owed this I would be outraged!
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March 2024 by Kl
Food would have been okay with if there wasn't black hair all over
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March 2024 by andre averyheart
It was terrible not one table was cleaned off and you stand in line for 20 minutes and then they tell you no more meet for 30 minutes and the lady said if the meat was burnt they will eat it anyway
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March 2024 by Micheal Ruiz
Was going to feel bad about leaving a bad review because I don’t want to get anyone win trouble but clearly it wouldn’t matter anyways, everyone’s complaining. This is on management, hold your crew accountable. They shouldn’t be pre-closing the front in front of a line of people at 9PM. The line wasn’t moving slow with the one making up the food however that would be fine if they weren’t out of everything. Chips, Rice. You’re open til you’re not so you may as well work. If your employees don’t want to do the work pay them more and keep the ones who do what you ask. Can’t put this all on them but you guys need to figure out what is causing this or you’ll go nowhere. You have good product you just need a better team or a better motivated team to sell that product.
