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April 2024 by LaToya Tobias
I’ve never been treated as bad as I have today by the branch manager Kimberly Cerny, she was very entitled and waved her fingers at me as if I was a child for asking questions. Then told me she was “done with the conversation “ as if I don’t deposit my money there every payday. I’m closing my account as soon as my check clears. Disgusting person and she has a disgusting attitude.
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April 2024 by Chrystal Haynes
Very disrespectful teller. She would not answer any of my questions and just smile. I left and went to another fifth third located in Parma where all my questions were answered and I was allowed to handle everything efficiently and effectively. I would never come back here it was truly a waste of time. I am upset I forget the tellers name. But would not recommend this location.
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February 2024 by Julio Millan
Loved it's always there's a lot to do with the ?
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February 2024 by James Christescu
It is a bank .
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October 2023 by Shai Jordan
Very busy spot to only have one outdoor atm machine.
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August 2023 by Heather Hilliker
This location is always friendly.
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May 2023 by Linda Sturgeon
Your tiedimin location needs to get ink in the drive thru ATM. For the last month I cant read it
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March 2023 by Rebecca Roach
Teller was very friendly and pleasant!
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January 2023 by Brett Hill
Great staff, friendly and helpful. I have multiple accounts with them. 5 out of 3 stars.
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September 2022 by Shannon G
Went to get cash from the ATM on 9/6, no cash. Went back on on 9/7, no cash. Ridiculous!!!
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May 2022 by Dan B
Used to be a great bank. My wife and I opened a joint account and I am a veteran. All my other accounts with 5/3 are set up for military banking. Freddie who set the account up refused to set it up as military banking and said it’s not needed due to them having so many atm’s. Nearest atm is not 5/3 Freddie failed. Also I recently cashed a check online. For 2,900. 5/3 told him it would take a week and a half to clear and couldn’t give a reason why. So I’m just supposed to wait around and what? Over draw my account. To then be charged an immediate overdraft fee followed the next day by an extended over draft fee. All they had to do was call the company who issued the check to verify lol.
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December 2021 by Marco Pollo
I guess this is a place where you can flirt with married tellers and call it customer service? Been standing for 10min listening to these two talk... It's a bank
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November 2021 by Philip Nemeth
Long wait in line as two tellers shuffle money back and forth with no care while standing there for thirty minutes.
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September 2021 by Linda Carolina Moreno De Jarquin
While the bank is generally good and helpful. There are people like Talía Henderson located in the Tiedeman branch in Brooklyn OH, that is very combative and unwilling to help. She was unwilling to understand my questions. She did not show professionalism nor empathy towards my confusion and instead resorted to sarcasm to release her tension. It was humiliating and completely unnecessary.
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September 2021 by Christian Olsen
Came threw drivethrew on 08/31/21 at 4:10. Sat in my truck watching BOTH tellers having a conversation with a customer. I sat there for about 5 minutes before one of them noticed I was there. She said she was helping the other girl out. Turned off the mike and said something to the other girl and walked away. Worst experience ever!!!!!