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October 2021 by K NM
Great customer service. I was able to walk in and be taken care of immediately.
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September 2021 by Eat Meat
Friendly workers. Lots of things going on right now with covid that are beyond their control. Mint isnt giving change to anyone. They put up with many unreasonable people that expect them to break laws or lose their job so someone can cash a check not written in their name or get money that isnt theirs. Every time I'm their I see some swell people from the neighborhood trying something shady.
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April 2021 by Denise Kraus
The womens that work at my branch are awesome very knowledgeable and helpful and my customer service people are just as awesome thank you for being my bank
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February 2021 by Jennifer Taskey
The lobby is ALWAYS crowded... to the point that the line is out the door. It was bad before Covid, but now it’s so much worse. With social distancing, people cannot fit into the tiny lobby area & have to wait outside in the cold. I only need to go inside the bank once in a great while to take out larger amounts of cash for my rent, but I loathe the times I need to go inside.They need to rebuild & make that lobby about 3 times the size it is now. That is the only Huntington bank in the Old Brooklyn area, the next closest one is I don’t even know where. I will say that the tellers are all very kind, helpful, efficient & nice. I’ve never had a bad experience with any of them
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January 2021 by Creative Beginnings
I wish I could give this branch 0 stars. I needed an emergency wire transfer to be done at 4:30 on a Friday (they close @ 6) and the manager told me that I had to make an appointment for a wire transfer. I explained that I totally understood the rules due to Covid but this situation is an emergency. The manager told me “we don’t do that” meaning give last minute appointments. I always have issues with this branch in particular but this will be my last time having an issue because I’m closing all of my accounts with them.
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January 2021 by marina anton
You can' t rely on this place. Tey are never open. You need an appointment and need to take time off from work.
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January 2021 by Mike Sayles
Currently sitting in the line for the drive-thru teller for 40 minutes.. how is it possible to take almost 5-10 minutes per car
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November 2020 by Luba Roudiak
The best service ever . It was mine 1 time to dry true I will stop often . Great service .
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November 2020 by Krissy
Can never withdraw money from the ATM because it's always empty
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November 2020 by Lolee Ali
I have been banking with Huntington bank for about 17 years. I went to the branch near my house in brooklyn,ohio which I have 3 business accounts that I have opened in that branch. Trying to notarize a paper. It was 9:20am on FEBRUARY 20th. The branch was empty I was the only customer in there. 4 tellers behind the counter doing absolutely nothing. When I told them I have a paper I need to notarize. The branch manager said ooooh our notary girl is not here today. And 3 of the girls behind the counter including the branch manager are notary and they have notarized papers for me in the past. Is that called laziness or unprofessional. I need to know the answer
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October 2017 by Sumsywumsy Lbs
this banks atm did not dispense my money and took money out of my account . i called customer service and they would not help me they were AWFUL i have never spoke with someone that had a worse attitude then TARA that works for them. it has been 3 days so far and no help. everyone says its some other persons responsibility .. hold times are 3o mins which tells me that they have lots problems. BEWARE