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“Tracy was exceptional with helping us find a great dining room set.
He was sensitive to our budget and worked with us to find the best match. Very professional, yet fun and down to earth.
I highly recommend him if you go to the Brooklyn location.”
“I arrived, and was greeted by Amy. She was patient and showed me several different mattresses. She explained which one was best for my needs. There was free delivery, but I needed set up and removal. Amy extended a $99.00 fee, to a $49.00 fee... I recommend Mattress Firm, Go See Amy!!”
“Nick had been extremely helpful during this process of selecting a mattress that works for my needs. Having shoulder pain issues it hasn’t been an easy feat to determine which mattress would suit me.
Nick is direct, knowledgeable, researches any questions you may have and is not pushy at all.
Honestly the best customer service I have experienced at a mattress company.
Thank you Nick!”
“Alex was very professional and explained in detail the difference in design of mattresses would definitely ask for him the next time we purchase a mattress and let family and friends know”
“In and Out! We knew what we were interested in and within 10 minutes, it was purchased, and set for shipping! Black Friday deal took off $700 from the original price!”
“I was referred to mattress by appointment by my friend and anyone who needs a mattress I strongly want to refer. They’re reasonable in prices I’m very satisfied with them. He’s very nice and professional.”
“Joey was not too pushy, we really appreciated that he matched the Black Friday deal online for the mattress we wanted. The delivery process was smooth, they even unboxed it for a few days to off gas it for us before delivery. 10/10 recommend this store”
“Very nice shopping at Levin Mattress on Memorial day. Sales reps (2) where both quite responsive to all of our questions and helped us reach a purchase decision quickly. Highly recommend!”
“We were looking for a new mattress with base. There are so many out there now it is overwhelming. After going to several other places that sold mattresses we went to Levin. Linda took such good care of us. She asked us questions that helped her understand what type of mattress she thought would fit us best. She then took the time to answer all of our questions while we tried out mattresses.
The delivery and set up went very smoothly.
We are very happy with our new bed and thankful for Linda's help in choosing it.”
“Thank you Northeast Factory for having the mattress of my dreams for the best price. Special shoutout to Adam for helping us out and answering all our questions!”
“All the good reviews about Eugene are spot on. I bought 3-unit house near the shop and one of the apartments didn't have appliances. I stopped in and they helped me find appliances that would fit the small apartment without any sales pressure or haggling. The delivery experience was also great - one price no matter how many items are being delivered to the same address. They called when they said they would and delivered exactly within the 1 hour window I was given.”
“Scott was extremely helpful in assisting us pick out last- minute furniture needs for my parents' assisted living facility. We found exactness what we were looking for, and Scott adjusted the tension on the recliner so that my elderly dad could push the leg rest back in without issue. Wonderful service! Great choices! Good prices!”
“Went in needing an inexpensive mattress option. Abe was there and was happy to guide me and my wife through finding what we wanted. Entire experience took 15 minutes (or less) and they shipped it for free (I live pretty close , I know they charge if it's far). They had guys come and carry it up to my apartment and everything. All in all it was only like $300ish which for contrast a similar mattress we were looking at in MattressFirm was about $800. Anyway, highly recommend.”
“Saw them on TikTok advertising Queen mattress and box spring sets for $79 and thought it was too go to be true for someone in desperate need of a new bed. I went online and was delighted to find pictures of everything that have listed, and everything is SO CHEAP it feels illegal. Found the deal and purchased right away. Pick up was a breeze and everyone was so nice and helpful. I will be returning for future purchases!”
“We were very impressed on our first visit. We solved a weeks-long search for a small kitchen table and chair set. Assistance we received was excellent. So was pricing, quality, and overall inventory. We will definitely return and recommend to others.”
“Hello, everybody. I'm first time at this place. And I got myself a nice mattress and brand new brand new 12 inch 12 inch O mattress. A very, very nice salesman named Joe fantastic job. He did. He wasn't too pushy like the cross the street was. He has more mattresses on display than across the street does”
“John was extremely knowledgeable, informative, helpful and friendly. John took his time explaining everything & finding the right bed for us. We are looking forward to having our new bed! John is a great, non-pushy salesman.”
“my husband and i went to cleveland furniture in parma and bought a beautiful flex steel sofa recliner. the only thing we were happier with than our sofa was our delivery team a big thank you to larry and devin for doing their job and going above anything i could have asked for! there kind and took there time setting it up, and showing us what we needed to know, and made sure if we had any questions or concerns, that they were answered before they left. i can't say enough about these two wonderful men !!!”
“Shout out to Jessica. She was a life saver today. Gave great suggestions and was so helpful. I got 3 bedroom sets. Over the phone. They arrived same day and were exactly what i wanted and very reasonably priced.Give jessica a raise!!!!”
“Had an issue with my Adjustable Bed. I was promptly scheduled for an inspection, and the Original Mattress Representative Albert Booker came out and quickly diagnosed the problem and has already taken care of scheduling the delivery of a replacement. Always great service from Original Mattress.”
“Just got my furniture delivered by Aisha and Curtis, they are two of the most professional and polite individuals I have ever met in Cleveland. Not only did I get a pretty good deal on a king size mattress with the platform but I also got a five drawer chest . they were on time with the delivery and they also assisted me and bringing the furniture up to my unit. Aisha want above and beyond and came back to my unit to help me with the installation of the knobs.”
“I bought a queen size mattress/box spring for my daughter's home to sleep on after selling my house and waiting to move to Florida. When I visit I still sleep on it is wonderful. Better than the one I paid $3,000 for in Florida.”
“Great experience, fast delivery and very professional people. Ali was a great and very helpful. Nobody in the world would get you your furniture within a week like they did. Thanks again!”
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“I was reminded several times as to the date of my delivery. they arrived earlier than expected, but were 2 nice young men who were very personable. they were careful bringing my couch in and placed exactly where I wanted it! Very pleased with the whole buying experience. The first of the year I will be adding a recliner!”