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March 2024 by Leiland C.
W gas station. Food is great. Gas prices are great. I don't care what the other reviews might say, this is always going to be my favorite gas station that I've ever gone to. Repeat after me... WE LOVE SHEETZ! WE LOVE SHEETZ! WE LOVE SHEETZ!
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February 2024 by n G
I've never had any issues here. It's a busy location though so if you go in and there are ten people in line for food, just use common sense and go somewhere else. The customer base here is edgy and can be rude to employees when they 'the customers' don't get exactly what they want when they want it. Entitled.
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January 2024 by Mary Deighton
I had a situation today and needed help with the car wash and the manager was so polite and assisted me with such a pleasant experience I will return thank you for your kindness
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January 2024 by M Wido
The kitchen at this location is completely incompetent. Average wait is 30min if your very lucky. If Sheetz is you're only option late night do yourself a favor and go to either of the other two in Cleveland and you'll save time despite the long drive. I cannot express enough how horrible their kitchen is at this location!
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December 2023 by Sarah Mroczka
This sheetz is by far the best! Not only is there amazing food but the staff always leave you with a smile. This sheetz has a super charger for teslas, it's always clean and never had a problem. It's great to charge and have a bite to eat! Even watch the train go by. Today this morning Christmas Eve, the employees were all smiles! Like ur working on Christmas eve and happy and thankful to be there and it shows. Thank you sheetz for making the environment not just great for employees but for customers too!
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December 2023 by Selena Ahr
If you come in on the right night you might actually have decent service, but when the one male manager is there at night he will yell “MINIMUM 45 MINUTE WAIT!” The second you finish placing your order, even if you’re the only person in the store. And he isn’t kidding, I’ve had to wait over an HOUR for my food before for no reason! While that manager is busy flirting with the female employees instead of preparing anything for the waiting customers. 10000% would not recommend coming to this location until they either reprimand that garbage manager or fire him. Take your business down the street to the new location if you want some sheetz.
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December 2023 by Abby Alice
manager kevin when confronted with a 45 minute wait time on two drinks that don’t take very long was extremely rude to us. he didn’t even have the decency to let us know there was going to be a wait. he took my payment right away and the only compensation was some free drink coupons. 2 of them to be exact and tried to correct my boyfriend on his tone with him when drinks like that shouldn’t take 45 minutes. do not come here if you want to wait that long for a simple order !!! drinks were also melted and seemed to have been sitting out !
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December 2023 by Andrew Smith
Probably not the best idea to stand around and do literally nothing when you have multiple people waiting on orders. The sheer level on incompetency is astounding.
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December 2023 by Emma Thomas
Never would I ever go back here again. Waited 45 minutes for my food because they “bumped” it was ridiculous all I got was the app sampler. And I paid for two sauces and got neither of them which was ridiculous the workers were rude also!
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December 2023 by Brandorudy _
Ordered a chicken slider and took 20 minutes of waiting! Wasn't really busy as well. Manager said only a couple of minutes. Food was cold. Unacceptable
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November 2023 by Jack
1 car ahead of us in the drive through and they said 50 minutes. Just went to get a can of chew absolutely ridiculous and the tenant was extremely rude and unprofessional. If I could give 0 stars I would.
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October 2023 by Lee Thieling
The employees at this Sheetz are the absolute best. Kind and courteous. Very friendly behind the counter. While i was eating my burrito and fries another employee asked me how everything was. I've never experienced this level of service at a Sheetz before, but i hope other locations can try to reach the bar they have set. The crew working here on 10/11/2023 deserve special recognition for outstanding job performance. The food was great too ;)
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October 2023 by David
Only leaving g a review because I see so many negatives. I just had my one and only ever experience here at 3am on a Sat-Sun morning and it went very smoothly despite a long line of drunks. Can't comment on their overall effectiveness but I got in and out efficiently.
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September 2023 by Garrett R.
There's a lot going on at this gas station. They have gas pumps, diesel pumps, flex fuel and Tesla chargers. Have pop, beer, soda & all kinds of snacks. Also have ready to go food and order up food. The bathrooms were clean when I was there. Service was good while I was there.
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September 2023 by Vee Martini
I come to this Sheetz often for gas, snacks, and drinks, and I've never had a bad experience, the employees are always professional and kind to me. Tonight I ordered food for the first time online to pick up at this location, I was nervous because I've never ordered food from here before tbh. HOWEVER, the salad that I ordered was made exactly as I requested online, it was ready right when I arrived, and the gentleman at the register that checked me out was so friendly. An extra big thank you to Crystal for making my salad perfectly, it was delicious! Will definitely return again!