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December 2025 by ken worner
Great customer service! Polite friendly and hassle free sales. Excellent selection of vehicles! Bought a vehicle without a warranty and had an issue but KDK fixed the problem for free and let us use a courtesy vehicle! Will purchase another vehicle from them in the future!
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December 2025 by Bryant Silliman
Sales people were down to earth and helpful! Got a great deal on a vehicle and will absolutely be looking here for my next purchase!
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December 2025 by Robert Gherke
Ryan was great to work with! Our family has bought multiple cars from KDK and have always been happy!
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December 2025 by Chuck Spradlin
Ryan and Elder Rock at this place, This was by far the best experience I’ve had with a car dealership they were more than up front about issues with a vehicle I had interest in. They have Quality vehicles for affordable prices. I drove over 4 hours to come and pick up a truck they had it ready to go and we’re very reasonable with my trade it that I brought with me. I would definitely do business with them again regardless of the drive.
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December 2025 by Crystal Mia West
sells broken cars and doesn’t return messages !
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December 2025 by Kylee Cook
TO RYAN. I am beyond frustrated with this Buick I purchased in March. From the very beginning, it has been nothing but problems, and the dealership has not taken accountability.
• The trunk doesn’t open with the Buick logo or the key fob.
• The check engine light came on literally one day after I got the car. On June 14th, it flashed “Service Engine” and another warning when I started it.
• The car floods into all the floorboards and even the seatbelt compartments. The drain holes are broken, so water just sits inside the car. Now it’s frozen, and frost has literally covered the inside of the vehicle.
• The rim that came with the car kept popping my tires—I had to replace them over and over until I finally bought a new rim myself.
• The oil pan they gave me has stripped threads and needs to be replaced.
• The tire sensor is swapped or misconfigured, so I can’t even trust the readings.
ALSO NO AC !!! and not to mention i called them the week after i got it and noticed these problems and RYAN (the salesman who sold me this lemon) crying out of frustration he said he couldn’t help and no one would be available till the next coming week. I had to buy a whole cover because when it rains and snows it leaks. when i got the car and the engine light came on it was because the car was so flooded. the water came RUSHING to the front like a tsunami whenever i would press the break. there is many more problems that have occurred but its so many i can’t remember them all!!!
I HAD TO GET A WHOLE NEW CAR (tesla model 3) FROM NORTH COAST MITSUBISHI MOTORS WEST CLEVELAND, ask for LOGUNN LITTLES !! he was AMAZING and sold me a beautiful tesla with no complications.
I’m sure Ryan from KDK AUTO will remember the call and realize how maybe he should’ve taken it seriously back then. so now i have to go a different route.
This is unacceptable. A car that i have had for less than a year should not have this many serious issues. I’ve already had to replace parts out of my own pocket, and the flooding/frost situation is a major safety hazard. I feel completely misled and stuck with a defective vehicle.
If you value your money and safety, avoid this dealership. They sold me a car that is a nightmare to own, and I’m prepared to pursue Lemon Law action if this isn’t resolved.
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December 2025 by Ashley Maurer
I just bought a car at KDK Auto Brokers and they were amazing to deal with! Ian was especially great. He was so helpful and made the whole process easy and painless. Ryan was so knowledgeable with the financing, and really everyone we dealt with there was wonderful! They have a huge selection of cars and were all super professional! I am absolutely in love with my new car- thanks guys!!!
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November 2025 by Tramika Parks
We’ve financed several cars over the years and this has been one of the best experiences, our salesmen Keith was very easy to work with and the finance manager was transparent and awesome as well. We’ll definitely be referral friends and family. Thanks again for the great experience.
****Update*** Our experience with the salesman still stands however after having the vehicle for nearly four weeks the finance department decided they didn't want to settle a dispute between them and one of their finance partners. They called and asked for the vehicle back and threatened repossesion if not returned, this was after my husband notified them that he had talked to the finance company and they told him all was good on their side. Additionally, we had to replace the rear window after it had shattered on its on during a morning warm up, as well as going through the process of adding and deleting the vehicle from our insurance policy. Overall will not recommend nor return..... The glory in this is that immediately after, he was able to acquire a 2025 from Jay Honda of bedford with ease and without incident.....
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November 2025 by Emily K
Keith, Ian & Elder were awesome! This was my first time buying a car & I was extremely nervous but they made it painless. Very friendly & helpful. The best experience I could've asked for. I like how they all work together as a team & there's no pressure. Highly recommend!!!
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November 2025 by James N
The first rep apparently quit with no notice and then they sold the car out from under me on a Friday two days after paying a deposit down and a day before I was to pick up the car. Now I'm out the cost of the prepurchase inspection and the cost of a bus ticket. I don't know if this is a reflection of their carelessness or the value of their promises or both.
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November 2025 by DARJ
Amazing customer service! Ian and his co workers were very friendly and got me everything I needed to get my car.
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November 2025 by Mike Conner
Had a great experience with the whole process. Ian was very helpful and great to talk with about the car I was interested in. Great communication about everything and did end up purchasing the vehicle. Thanks again!
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November 2025 by Sheana Bennett
I was skeptical at the low price of my vehicle but this dealership definetly changed my mind. I was very impressed with the Great customer service. Treated me like family. Honest folks with a Friendly, clean atmosphere. I am looking forward to buying again as well as bringing family and friends. If you're anywhere in Ohio take it from me and are looking for a vehicle, make this your first choice!! You won't be disappointed :) I hope this dealership can read this review because they deserve to know how happy they've made me! 🥰
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November 2025 by Ethan Friedrich
Great inventory with many nice vehicles. Kieth and Elder were very helpful with the purchase. The process took some time but we left as a satisfied customer.
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November 2025 by Gerard Baylor
I had a great experience at KDK Auto Brokers! From the moment I walked in, everyone was friendly and welcoming. My salesman, Keith, went above and beyond to make sure I found exactly what I was looking for. The vehicle turned out to be perfect for our needs, and the price couldn’t have been better. I really appreciate how smooth and stress-free the whole process was. Great job KDK Auto Brokers.
