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“Went to the store for the first time on December 9th, 2025. The customer service was fantastic. I’ve been a CPAP user for almost 20 years and needed to update some equipment. The service I received was absolutely excellent. -The best I’ve ever received!! They explained all of the equipment, how it works, updated my mask and was able to answer every single question. I highly recommend this store for all your CPAP supplies.”
“Elegant Essentials out performed my expectations! Just WOW!!! I felt completely comfortable and important. The atmosphere is beautiful and warm; very different than most experiences through this breast cancer journey. My support person was overwhelmed with how thought out and beautiful the shop is. THANK YOU for understanding all that cancer takes from you and filling that void.”
“All the staff were pleasant, professional and knowledgeable. However, I felt rushed through my appointment. They did NOT tell they could have billed my Medicare or direct me to a Medicare hearing aid provider.
I will report this to Medicare!!”
“This company was recently acquired by another larger and more established national firm ... one with an industry reputation as having the "Gold Standard" for customer service and provider outreach.”
“I went to Lincare in Medina, Ohio. Everyone was friendly and did a great job at explaining the forms, machine and supplies. They said I could call anytime with questions. I was pleased with the visit.”
“I get anxious talking to people on the phone but It is always a breeze and such a pleasure talking to the staff. When I can’t find my daughters baby formula anywhere else they usually always have it. I am grateful for this place.”
“Christy K. is the most professional NPL rep that I have dealt with. She is informed and responsive to all of our needs, is prompt and fair. Christy is genuinely the nicest person to deal with in respects to our wheelchair needs. I will always use NPL and specifically request to work with Christy again.”
“They ship faster than Amazon! Super nice employees and professional, courteous and caring! Been purchasing from them over 20 years! Life savers! I use a digital pad on a nerve damaged finger and my Mom on a toe.”
“Great care - really helpful when we were in a hurry looking for knee braces. Drug Mart only had a limited selection of cheap braces but we found a great arthritis knee brace.”
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“We love the people and service we receive from the United Medical Supply office in Morristown, Tn. They are by far the best that we have worked with. They always go the extra mile to make sure we have what we need.”