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February 2023 by Dorthy Holmes
Sold me a 2014 Kia forte with no horn and hazard buttons. The car also had a recall and head gasket blew with in 30 days! They will NOT take my calls. Pls save your time and money cause my credits a mess now!
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February 2023 by LuAnne Lee
My past visit was very good . Penni Edmondson was very helpful in my purchase of my 2017 Chevy Malibu answered all questions very well thank you Penni !..
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January 2023 by Amanda Larimore
DO NOT BUY!!!! Got a car 2/2022. As of Sept they would not respond to any messages or calls and decided to repo the car!!! I let the car sit because 7 months of no information about payments etc. they took our trade in and stole that from us!!! Scammers!!!They weren’t lied to about information!They said they couldn’t get ahold of my husbands employer when he in fact in the Assistant manager there LOL!!!They also stole his trade in and sold it within 7 days in a hurry …. And never did anything to repay us back.This is a yo-yo scam. They sell your trade in - make money … then can’t “finance” you…then get that back to resell and make money.Every couple cars they let actually go thru bank to make it not look suspicious!
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January 2023 by Zombi3slay3r0104
Loved the service and my new car great people
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December 2022 by Lori Pennington
My son went to look at a car today. The tag clearly says "$3200.00- NO HASSLE PRICE". He asked to test drive it and then was told it was a "mistake" and then it suddenly costs $5,500. I wouldn't feel comfortable buying from them. Not a very good first impression.
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October 2022 by Xavier Guillermo
They were very helpful for my first car purchase and easy to work with
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October 2022 by Kelsie S.
Do NOT purchase a car from buckeye lake motors LLC . ITS A YOYO SCAM. I guarantee you I will be suing the both of you. Buckeye Lake Motors LLC Madison Scarborough I purchased a car in February of 2022. I was told via text I was already financed before coming in. As I filled out the online finance portion then finished via text to maddie. Came in and bought a 2013 Ford fusion se with 142,000 miles however upon getting into the car the odometer was at 151,250. Regardless I still purchased the car, and an extended 35,000 mile warranty. Fast forward a month I go to make my first car payment and was told by "maddie" I wasn't financed and she was trying to get in touch with me, which was a complete lie. I asked her how do I go about making my car payment she said I couldn't until financed. She said I wasnt fianced a month later because I changed jobs.. i got a higher paying job that paid weekly compaired to the job i was paid much less and bi weekly. Make that make sense. Mmmkay weird but okay. I had been calling and texting her daily asking about updates regarding the financing. She would say she would call me back via text but never would. Fast forward and my 45 day tags are now expired I go to the BMV to get tags and they said I needed the title, so I texted maddie that I needed my title she responded by saying oh no you won't be getting the title until we get you financed.. I said I was riding dirty because my tags are expired. She never responded. Fast forward a few more months with me asking her constantly for an update, all she said was I wouldn't be repoed because they're trying to get me financed. At this point I'm pissed and tell her BY LAW the dealership has to accept my car payment if they can't get me financed within 45 days otherwise I want to cancel the sale and get my money back. She left me on read..I was required to maintain full coverage which cost mfinanced? Monthly per our contact but yet I wasn't fianced? Fast forward to Saturday, I get a knock on my window from a repo company trying to repo my vehicle because I owe 10,000 in cash!?!. I was like nahhh, I've been trying to make payments for 8 MONTHS and I have her in text over 20 times refusing payment. They finally get her on the phone and she informs me that she doesn't care because she no longer works there. And she's only making 6,000 on this deal.. The repo people said that her husband the OWNER fired her because she did this to over 20 other people. So I'm like what do I do? They said make the car payment and come in Monday to get refinanced.. so I pay 375 Saturday because they said if I didnt they would report the car stolen...and go in this morning to either get refinanced or transfer the car into my finances name. And brought in all the appropriate documentation. I parked the car off road because something didn't seem right. When I walked in I seen Mattie and told the receptionist that she was the one that refused payment which she responded oh I know she's only here to clean up her mess. Until she leaves next week. Mattie then leaves with their repo team over and over. Fast forward 4 hours and I went out to my car and BOOM its gone, I come back in and the receptionist patty? Is like yeah we can't finance you and we took your car... mind you this place is 2 hours away from me. Of course I tell them that's illegal and I need my money back or the car as I made a payment on Saturday. She refuses to let me speak with the manager. She's telling him via text what I'm saying. And he's like oh fucking well. Yet it's in text for almost 9 fucking months of her refusing payment even though I told her I had spoken with a lawyer and this is illegal. It's a yo yo scam. They ruined the transmission and all the tires when they took the car. I called the cops and of course as I already knew it was a civil matter. The owner responded by saying take me to court. Which I plan to do. And I guarantee you I will win, as you have other lawsuits for the same
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September 2022 by Car Girls
very happy with my soul havent had it long but they are on top of stuff i called a day later due to the car not stating and they was on top on it i give 5 stars
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June 2022 by Steven Stover
They are about a bunch of loosers, scammers,liars thieves and false ADVERTISING, OH, THEY CAN TALK A GOOD, (sometimes, )Please,Please,I'm begging you....do not patronize that person. Let's send them packing back to Bucke lake.
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March 2022 by Roger Aldridge
Best car lot ever! They will help you get financed and are super nice!!!!
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March 2022 by Dani N.
OK so I'm usually not one to make posts like this but I just feel that it's unfair but if you're ever looking for a car I suggest you do not go to Buckeye Lake Motors in Mount Vernon we have gotten a car from there and was told that it needs nothing done we went and looked at it look to the basics it started fine we started it multiple times drove it, went highway speed did everything that you would do when you're looking at a car or used car at that at a dealership we drove an hour to get there and an hour back with it and it's been almost a week since I've had the car and we are already running into problems where my car is no longer starting and I'm trying to message who I've been messaging about the car from their dealership and I am blatantly being ignored by Madison Scarborough . We took my car into the shop and it needed transmission fluid flushed and replaced , needs a new serpentine belt , spark plugs look awful and need replace the battery is about the same age at the car (2008) so we are currently figuring out if it's my alternator or my battery. the bolts were so rusted on there the thing to hold the battery down broke off so we now have to determine what's is causing my car to not start cause it could be fuel pump , fuel filter and etc and problem after problem and I tried to get ahold of her about it just to be ignored when she's been on multiple times since me trying to get ahold of her . I just gotta say beware where you get your cars from cause all they care about it money not you
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February 2022 by Pam Russell
Bought my son's crv here. The owners were very fair and professional. I highly recommend!!
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January 2022 by Ateriume Gaming
Leases to minors then is threatening to sue the minor bc they were in an accident if they dont buy another car from them. Which is kinda screwed to first go into an illegal contract they were never supposed to do in the first place then try to scare her into getting another car or their gonna sue.
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January 2022 by Mary Bowman
Penni is absolutely amazing! She was very kind and courteous and friendly definitely made you feel like you weren’t just another car sale to her! She got me in and out In a timely manner i didn’t have to sit for hours she also got me into a reliable vehicle that works for me and my family with cheap monthly payments! She worked with me when other people wouldn’t due to my income being so low because I’m on disability due to the fact I have stage four cervical cancer that has metastasize to my lungs my vertebrae my bones and my t2 and t7 of my spine!! I definitely recommend going there and seeing Penni! I definitely will be going back when it’s time to finance a car for my kids!
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December 2021 by Terry Byrd
Love the mazda runs and drives like a new one...thank you ladies for being so awesome!! I will be working on another purchase from your lot again...P.s anyone needs a good vehicle they will put you in one..and tell them I sent you ?
