Pharmacies in Bucyrus, OH

“It’s a good grocery store that has almost everything I look for. Like that the sushi counter is offered and never really seen any less than friendly staff members myself.”

“I had trouble getting my daughters medication from a different pharmacy, they wouldn't even call around for me to see who had it. I stopped in to the medicine shop and they took excellent care and personally called me 2x to update me when they got it and filled it. Everyone is so nice and very helpful!”

“The staff at Bucyrus Walmart Pharmacy are great. The App and the Online Pharmacy pieces are really quite bad. Trying to keep refills straight online is a real negative. The AutoRefill system works about 60% of the time. As good as the people are I'm thinking I'll need to move my prescriptions to someplace else. I just can't deal with the failures of the app and online experience.”

“UP TO FOUR STARS! Staffing has been fixed! The store is in shape again. The store now keeps its hours! I am happy I stuck with CVS. ? Below is my *previous* review, written *prior* to my fifteen minute phone call *from the pharmacist*, talking about my meds, and features I didn't know CVS offered. Lucy was *very* helpful, and definitely went above and beyond! ? So, just to show how far they've come:

What if your pharmacy were closed during advertised business hours, with no warning, when you were told by that pharmacy's staff the day before you could come in to pick up your necessary prescriptions? What if you went to working staff with your concerns after seeing the security gates pulled down, with no explanation posted, only to have your concerns dismissed with a hand wave?

Two stars because this is the first time this has happened, and *usually* they have been better than this for me. Changes to one star if I get ahold of their district manager on Monday and get the same treatment. They'll have work to do to get up to three or four stars.

To CVS directly: three stars is start keeping advertised hours and keep your aisles clear of obstructions. You *do* have handicapped customers, quite a few of them. You can do better.

Four stars? I am not certain what it will take to retain pharmacy staff. You have three or four faces consistently, and they're great, then there are rotating guest pharmacists, and the trainee-of-the week pharmacy assistants. Why such a turnover?

Higher-ups, I strongly suggest you ask yourselves this question and do something about it.

You have a few months before I take $13k a year in scripts to one of the other pharmacies in town, and I'm reluctant to do it because you're conveniently close and I'm familiar with you, but I'll do it if you force me.”