Victra is a Verizon Authorized Retailer in Bucyrus, OH that strives to create the best possible experience. The knowledgeable and dedicated store consultants offer a full range of wireless devices and accessories. Staff are described as incredible, phenomenal, kind, and very knowledgeable. They provide excellent service, make the experience pleasant and welcoming, and do a wonderful job explaining everything. Consultants take time to walk customers through technology, find the best deals, and transfer all data with no issues. The experience is noted as a 5-star visit, leading to strong recommendations.
The in-store personnel were great (5 stars) The help-desk people that had to setup the tax exempt status get a one star rating. They turned a 2-hour process into a 4-hour process.
August 2025
Was very patient and knew what he was talking about
April 2025
Great service. Friendly, knowledgeable, very helpful
