“We had a tire blowout on our way through Caldwell and limped our way to Mike’s. Although Richard didn’t have our tire in stock he went out of his way to find another shop for us to get a tire! A++++service!”
“Stopped in just after 7 am and described my issue with my old Suburban, they listened to it and diagnosed the fan clutch was bad in less than 30 seconds! Thankfully it wasn't a time consuming fix and they fit me in this morning since this was their lightest scheduled day. After securing a ride I dropped it off @ 8am and it was waiting on me before noon! Cannot beat that! Working properly now and im back on the road!”
“If you have problems with your car, I recommend this place. Staff do a great job they ran diagnostics, tested and inspected brakes. Informed me my brakes were 80 percent intact and my car wasn't ready for a brake change. He could done the work and charged me but he was honest and did not.”
“I want to take a moment to sincerely thank Pine Tree Towing and Recovery for their kindness and professionalism during a very stressful situation.
On March 16, 2026, my son was traveling to college when he was involved in an accident after hitting snow in Ohio. He was in an unfamiliar area with no family nearby, and naturally, I was extremely worried. The tow truck driver was not only professional but also genuinely caring—he made sure my son was safely dropped off at a hotel so he wouldn’t be stranded while we figured out our next steps. That meant more to me than words can express.
Every time I called the company with questions—whether it was about their location or next steps—whoever answered the phone was always polite, patient, and clear. That level of customer service is rare these days.
Today, I received a piece of mail from Pine Tree Towing and Recovery, and inside were my son’s Social Security card and his gas card. I was honestly amazed. In a time where people often overlook doing the right thing, this act of integrity and kindness really stood out.
Thank you for going above and beyond. You are truly good people, and it shows in the way you do business.”
“These guys are Amazing! Despite a very busy schedule, they worked me in and got me back on the road with the repairs I needed. Definitely would go back when I need muffler work done. Thanks for a great job and very pleasant experience.”
“I can't say enough good things about the service I got here! I am a solo female traveler in a Class C motorhome and I had tire trouble. Tyler went out of his way to help me get my tires and safely on my way. Evan was very kind and helped watch my dogs while my rig was getting fixed and the whole experience was stress-free. Prices were great and I would highly recommend this place”
“Our car went in one day, was out the next! Great price given what was wrong with her. Highly recommend this shop. Great customer service. Will be coming back if anything happens!”