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August 2023 by Johnnie Burson
Had a great experience at this bank with Christy Clay. When I first walked in thought it was going to be like every other customer service people. but this time it was completely different. She didn't make me feel rushed or like I was a inconvenience. She helped with things I wasn't even there for. Over all was best experience I have had at a bank. If only this world had more people like her. This world needs more people that gives and less that takes.
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July 2023 by Charles Hanes
Nice service and pleasant people to take care of your banking needs
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January 2023 by Corey Spears
Over the phone I thought my experience with this bank was going to be horrible, but they had me in and out with all my questions answered and all my problems taken care of. Best brick and mortar bank I've dealt with.
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September 2022 by stephen wolverton
Just trying to call and find out an amount so I can pay off a loan, got transferred a total of 6 times and still couldn’t get an amount. Was told the bank can not bring it up and that they themselves would have to call someplace in Columbus to figure it out. What is the point of a bank if they can not keep track of your account themselves!
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September 2022 by Alecia Williams
Easy access to their atm
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January 2022 by Tom Cusick
2+ years of banking with this institution, every month I have cashed a check when I get my disability, a couple months ago they were only allowing small amounts for some reason, now today they told me I can only have what I have in my account and Manager Ms. Wilkins claimed it has always been their policy, even though my register shows different every month for 2 years, needless to say, I closed my account and informed her I would let everyone I know they are not a good institution.
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January 2022 by Pescie
The bureaucracy of this place is ridiculous , I will close my accounts and forget about this bank.
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June 2021 by Tiffany Mckinney
The worst bank I have ever seen.. There has been nothing but problems with this bank. I dont know how anyone likes to use this bank.
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March 2020 by Brent Heitmeyer
Great bank to work with.
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July 2019 by Lori Maag
I wouldn't bank anywhere else in this town!
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October 2018 by John Moni
It is a great bank with the most outstanding customer service I ever met in my life. Today, I was ready to drive off and the lady came out and handed my card which I forget to grab. Save me a heart attack. Thanks so much. 😊
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August 2017 by Ricky WUVFD
Refused to cash my IRS Refund check said it could be fraud!!! It's my check with my name really??? forced to pay 25 bucks to cash at check cashing store!!!!!
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August 2017 by Wyman Thigpen
It's a bank, lol is any of them good. But I just went with a friend and they were nice to her, so I'll bumb my rating from a 1 to a 3.
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September 2016 by nikky carver
I would have to say I started the review by giving them 1 star and complaining but the male that works there (I believe he is the manager) went above and beyond to make sure I left happy.... and believe it or not I'm not a client there and I don't have a bank account. I stick with pre paid debit cards and I had an issue with my card. The lady at the walk up line would not help me even though I told her I had called in and checked to make sure what I wanted could be done. I left there highly ticked off and I really needed help so I called and talked to the male again. It was 5 til close but he made sure to assist me. 20 mins after there closing time he had called me back and had me come back in. He himself waited on me and made sure I got what I needed, I am very greatfull that he took time out of the day and out of his personal time to make sure I got what I needed and left there happy. To alot of people that would not seem major but to me it was, especially when I'm not an account holder. So thank u very much sir you are a true gentleman.
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February 2016 by Zach Sobie
Terrible experience. I would recommend People's Bank.
