Pilot Travel Center in Cambridge, OH, is a popular stop for travelers and truckers alike, offering a variety of services to meet their needs. With over 750 locations across the U.S. and Canada, Pilot provides friendly service, clean restrooms, and everything necessary for a comfortable journey. Customers can refuel with gas, diesel, or use EV charging stations, and the center features high-speed pumps, Wi-Fi, overnight parking, and showers. The staff at this location receives praise for their helpfulness and positive attitudes, making fueling stops less stressful. Reviews highlight the cleanliness of the store and bathrooms, as well as the availability of fresh food and snacks, including popular items like corn dogs. While some customers noted issues with slow pumps and specific product availability, employees were proactive in addressing concerns and maintaining a friendly atmosphere. Overall, Pilot Travel Center stands out for its convenience, cleanliness, and dedicated staff, making it a preferred choice for many travelers on the road.
Very small lot, not the easiest to get in and out of if you’re a large vehicle/towing something. Otherwise fine, subway inside looked okay. Variety of drinks and snacks, staff were friendly
January 2026
Terrible layout for the truck pumps. Pumps wont let you use them without physical rewards card. Broken entry sign causing several people to hastily adjust to make in the correct driveway. Staff were wonderful hence the extra star.
December 2025
The cashier was really rude didn't wanna talk to me at all also wouldn't give me back to put in my stuff that I bought I asked him couple times for a bag and then he gave me really shity customer service
