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September 2023 by Katie Bender
This place has gone down hill since Mark sold. Every time I come to pick up my prescriptions they either don't have them, don't have all of them ready or try to charge me the wrong price. A medication I take used to be kept in stock and is now a specialty item and has to be ordered. A prior auth was needed for this medication and I was not informed. This is not the first time I have not been notified of items not being ready or more information is needed.
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August 2023 by Dea Westfall
This pharmacy is excellent! The staff is helpful and caring. Prescriptions are always ready when they say they will be. And even when things get complicated with my insurance, they are patient and work with me to make sure everything is right.I have been getting Rx filled here for 20+ years and they have always been wonderful. For a short time i switched to riteaid because of changes in my insurance, that was a mistake. The last straw was when riteaid made a mistake that left me without medication for days and didn't even apologize! A similar problem arose at Heritage Square and they worked with me to make it right so that I didn't miss a single dose.They even have an app, and it works better than the ones the big chains use!Heritage Square is awesome. I am proud to support this small independent pharmacy.
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May 2023 by Karoline Trent
I love my pharmacy! They are always very helpful and pleasant.
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April 2023 by Donna Nettle
Have what I need..and if they don't they order it there the next day.Well run pharmacy deling with tthem forever. Nice, polite, easy to talk to about what I need, willing to help me find it.
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January 2023 by Christy T
I am so thankful for this pharmacy everyone is so kind and polite and have went out of their way to help in several different situations. I love this pharmacy I don't feel like a number or cattle being herded. They care about their customers I appreciate them greatly. They are quick about filling scripts not long to wait at all they are on top of it. Greatly appreciated especially when you are very sick. I have went to other pharmacies and would be told hrs before scripts done or even not until the next day. Not here you get good customer service and quick scripts they are great.
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November 2022 by Andrew Hammer
Closing at 5:30 when your posted hours are until 8pm is just wrong for a pharmacy. Signs on doors, open till 8pm. Google, open till 8pm. Arrive at 7:35 for pickup to find the store closed until after the holiday. How can I continue to have prescriptions sent to you if I cannot rely on the store to be open to pick them up? Shopping local only works if the local store is as reliable as a chain store.
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October 2021 by nick strader
Needed a prescription same day, big pharmacies couldn't get it taken care of. They got it filled right away.
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September 2021 by Sue Rodgers
Excellent friendly service. Staff went above and beyond to get my scripts transferred today. I am grateful!
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March 2021 by Joyce. Karder
The best place and great people to take your orders for whatever you need Good Job ?
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February 2021 by Kristin Patterson
This is the best pharmacy I have ever used. Mark the pharmacist goes above and beyond for his customers and the entire staff is great. I moved out of Canal Fulton last year and will still drive the extra 20 minutes to continue to support this pharmacy.
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October 2020 by Sandy DiMascio
Was looking for hi-test flu shot. Giant Eagle was out and had no idea when it would come in. Yikes! Then you start scrambling. Thank heavens I thought of HERITAGE SQUARE. GUESS WHAT FOLKS? They answer the phone. Got the shots personally from owner. Very friendly. Just like a pharmacy should be.
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March 2020 by Philip Iffland
Competent, caring, knowledgeable staff. A privately owned patient-oriented pharmacy providing excellent service. In this world of diminishing patient care you will still find friendly helpful people here.
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March 2020 by Jim Kreitzer
I have been using this pharmacy alot, for more than a year now, and have had nothing but good experiences. They are always thorough, timely, courteous and helpful. I highly recommend them.
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January 2020 by Margo Manley
I feel so blessed to have Heritage Square Pharmacy in my town! Every single person there is so kind and caring. It’s sincere. They strive to help in any way they can. I’ve looked for products they didn’t have and they got them for me. We take all of our medical and over the counter needs to them. ❤️❤️❤️
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December 2019 by Mandi DC
If you're new to the area or thinking about making the switch, you won't be disappointed.
