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March 2024 by acon2698
This store has a few excellent cashiers and stockers. However, the prices at this location are the highest in the Columbus area. I’m not sure if management’s goal was to be the most expensive store, but they have achieved this. Also the showcase is poorly done. If you just want to buy one Ohio State shirt, you will not find one. Items like these are held until they can get a bunch of them sold together for one price(over $100) in the showcase.
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December 2023 by Mama Llama Llama
This store is dirty . The manager is rude and nasty she talks to her employees disrespectful. They over price everything in this location . It’s suppose to be affordable.
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December 2023 by KC
We had a good experience shopping in the store. We found a shirt and a ball cap for our grandson. Like most thrift stores you have to search for the bargains. The employees were very friendly.
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November 2023 by 4cornershike
Overheard an employee telling a customer (who was asking why everything is so overpriced) that it was because of the new manager. This customer said that she had a truck full of items that she was going to donate there but would be taking them to a different location so people could afford it and not be over priced at this location. The employee completely agreed with her. She also mentioned that there was some used appliance there that was actually $15 MORE than you can buy them NEW online. They also stock broken items for more than you can find on ebay that are in working condition. Lol, absolutely ridiculous.
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November 2023 by jack reese
Outrageous prices on donated items!!!$30 dollars on used DVD players. The manager tried to charge me $89 on a used breast pump.
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October 2023 by Tietta
The manager look like she was on drugs, had a nasty attitude, smelled like cigarettes and coffee. I couldn't believe it especially at Goodwill.
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October 2023 by Amy Hamilton
Prices are so ridiculously high. Everything is anymore, but for second hand stuff? The people that work there never smile, look depressed and have no customer service. At least greet your customers as they come in.
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October 2023 by Nicole Nicole
I only dropped off bags of clothes but the staff was very helpful and friendly with unloading my car
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August 2023 by Hannah Spencer
Loved this spot - I visited today as I do nearly weekly and noticed a dramatic upward shift in prices. It was so intense I stepped out of my comfort zone and just flat out asked if something had changed - I was told they had gotten a new manager.Heads up, it’s not an affordable thrift store anymore. ☹️
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December 2022 by Restoration Glam
I went into this location and let me first date I have had good experiences at this location in the past. My experience today is making me rethink whether I will purchase from this Goodwill location and goodwills in the future. I was filming for my social media content today. When I had an interaction with the manager there that was less than positive. She was downright condescending and rude. The issue was over a black panther mask which was in the Halloween section and today being November the 5th the Halloween mask listed as superheroes were marked 50% off. I took the mask to the checkout along with my other items and then was informed no it was $5 then no it was $3.99. the cashier agreed with me black panther is a superhero. I didn't understand why the Captain America mask which was marked $3.99 was half off and the Thor mask which was worked $3.99 was half off but the Black Panther was not. This rude patronizing manager then went on to tell me will those masks are in the wrong place they are not included in the 50% off and as I was checking out she yelled at me from over 15 ft away from the register to where she was standing where are the other masks that were in the wrong place. What I explained to her is I am not going to assist you in doing what is your job to do to make certain merchandise is in the correct place. Furthermore I am offended that there are five masks under the 50% off sign for superheroes and you want to charge me full price and yell at me from a distance for assistance with your job. If I was standing where she was well over 25 ft from me and I had yelled hey where is such and such I would have been considered a rude customer but somehow it was appropriate for her as a manager to yell at me? If I was at Walmart shopping and the item multiple items were under a 50% off sign Mark superhero I that would have been honored in an actual store but yet it wasn't today. ?,,, I went to five and beyond and purchased nine black panther mask from them all at 50% off.
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July 2022 by Tony Guzman
The Goodwill in Canal Winchester is really good. Good selection on many items and they do provide veteran discounts which is appreciated. The staff are friendly and courteous. Recommended
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June 2022 by Vickie Glover
I find this place to be extremely overpriced. I am not impressed with their words on the window that says "Buy a lamp, change a life.". My question is how? It use to be that they would hire disable people to help them become more independent. I don't believe that is the case now.
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April 2022 by Dustin Cooper
Was asked to not look at stuff in a display case even though it was unlocked and I was just looking for a size on the item. It’s not like they have items worth hundreds of dollars and made me feel like they were looking at me like I was going to steal something. Horrible service, don’t waste your time. I thought this is suppose to be for a good cause, I will never return to this location!
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April 2022 by Dawn Fines
Very clean and organized. I was surprised to see the also have some new merchandise at a discount. Definitely would recommend adding this to your thrift store destinations
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March 2022 by Shirley Williams
Walked away with a lot of good clothing that still had the original store tags on them! The store was nicely organized and I will definitely be back.
