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February 2024 by Toni D.
I only go to this location if I need something quick. I prefer the Pickerington kroger over this location if I do major shopping. This is one of the many reason why. I know a customer did this and it sad but who wants to see something like this when shopping?
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April 2023 by Shane E.
We just got charged $185 on a $29 order placed for delivery on the app. Why would the app even let the shopper go that much over? We won't be using it again. I would recommend not using the delivery portion until they can cap how much a shopper can steal.Update: after speaking to Kroger, we will have to wait 7-10 days for the "standard refund time" and would not transfer us to anyone else, insisting this is the best they can do. It appears this happens often enough that they have standard operating procedures for it and refuse to help. They then ended the call after we asked again to speak to someone else.
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November 2022 by Marcus G.
The lady with the blueish purplish hair was lazy & rude. I brought the plastic bottle stand that sits on the shelf when the bottles are held upfront or in the back(due to pricing and the theft of the product ). Then she says immediately says " this isn't for sale " as if I were trying to buy a piece of plastic with a sticker on it. Anyways, I tell her that I want that bottle from the back and she proceeds to tell me " we don't have it in the back" mind you she didn't look, didn't get a product check or anything just asked the lady that was super busy wether they had them or not. Like make it make sense. Then she was being rude shaking her head bc I asked her " are you sure " like are you sure bc you're lazy and didn't even try to check for it. Regardless she needs to be retrained on service . Customer service, first we say hi how are you guys doing today. Instead of ID . Just to not have the bottle. It's giving lazy and needs a new job ! So get it together.
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March 2022 by Lorna Gallagher
nice staff and clean store.
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March 2021 by Trav S.
Great place to shop. Lots of items. Friendly staff. Clean aisles and fast checkout. Been shopping at Kroger since I was a kid.
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January 2021 by Jameson A.
This is my go to Kroger. I love the fuel points that I can earn especially in times of when gas prices are high. They can be out of common items often but price is fair. I can never find anyone when I need help locating an item. I search row after row and it's like they are hiding in the isles because they know I'm searching for them.
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November 2020 by Lora Baker
Placed a large order for curbside pick up this morning, got a called a few hours later cancelling my order due to short staffing. You can't just push a order back for later in the day, just cancel it completely? That is no way to keep customers. We will not be shopping here anymore.
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March 2020 by Godfather ..
This pharmacy is the absolute worst pharmacy! They spent all this money to redo their pharmacy that now has 3 windows to pick up your prescriptions. Why have 3 windows when they only always have 1 person working the window so there's always a line and people waiting? This is very frustrating! Kroger you need to get some more of your employees out from behind the counter in the pharmacy and work the windows so that there's not always a line waiting to pick up prescriptions! Makes no sense to have 3 windows in case it gets busy if you're only going to have 1 person working 1 of the pick up windows! The staff are friendly and helpful so I'm giving them 4 stars for that but, because the service is slow due to a line every time I go to the pharmacy, I'm subtracting 2 stars and only giving this pharmacy 2 stars. Fix the problem and I'll update my review and give them a higher rating.
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November 2019 by Stefanie Nagy
Beautiful remodeled store
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October 2019 by Tina R.
Good variety, many items for quick in & out. Many organic items available. Pleasant baggers & cashier. Clean store. Shipping department very nice.
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July 2019 by Bob Tucker
Very Friendly people and an awesome
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February 2019 by Don Weirather
Good bread and desserts
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December 2018 by Maddy M.
Poor customer service counter, rude and unfriendly personnel. Mistakes are made at check out, and customers have to waste their time getting corrections made at customer service, and more confusion can occur there. Think about other grocery store options before spending your money at this store and having an unpleasant experience too often!
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December 2018 by Eric Bowser
Great selection of food and plenty of locations
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December 2018 by Alex B.
I have still yet to figure out why literally EVERY SINGLE KROGER is laid out differently. I have been to probably...30 different Kroger stores in my life, at least. Not a single one of them was laid out the same. While I appreciate the variety, it is always kind of a guessing game on finding things. At least nowadays they have the app, so you can locate specific items when you need them. Anyway...rant over. Now, about this store! Service is usually pretty good. They tend to be pretty friendly. The two cashiers I have had the most are Grace and Mikayla (sorry if I misspelled your name!) and they tend to be very pleasant. The baggers are nice, as well. There is a liquor store and best of all, there is RARELY a line in the regular check out lanes. All in all, this is my favorite Kroger on this side of town. The one in Groveport comes in second.
