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April 2025 by Donnell Lee Hughes
April 25th: So disappointed in Emily in her management of our home equity loan... scheduled to resubmit a document and she wasn't there... no message, no email... no nothing. Very dissatisfied on this Friday after my wife and I had to take off work early to do it. An extremely dark cloud over PNC after this for us.
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February 2025 by Wrath
Answer your phone.
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November 2024 by David Wiley
Always great customer service!!! Highly recommend!!!!
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July 2024 by Shawn Brooks
I showed up with no appointment and was still treated like royalty. Great customer service at this location consistently for years now thanks PNC
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May 2024 by Alan Cutcher
I don't know about others but I had a great experience at this branch, only waited about 2 minutes to get a new debit card, Chase was very responsive and courteous
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December 2023 by Don Weirather
Good people very helpful
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July 2023 by Kaiya Mosley
Incompetent staff.
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March 2023 by Nina Ortiz
My husband and I had an appointment for 10AM to open a new joint bank account. We got there at 9:55AM and waited for them to open. Once we were in, they said we could have a seat for a moment. Another customer came in after us also for a 10AM appointment. She was helped first. That’s fine. I thought maybe she had a quick appointment. But we then sat in the lobby until 10:45AM until we decided it wasn’t worth it. 45 minutes is ridiculous to wait to open up a bank account. I eventually figured out how to do it online and it took less than 10 minutes. I hope I never have to step foot in this bank again.
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August 2022 by T S
Go to this branch and location if you want to be greeted by a depressed, mundane, disgusting attitude having woman. When we asked for a notary she told us he would be busy for a while (no time limit, she didn’t call and speak to anyone, she never went and looked for and spoke to anyone) she just knew because as a witch she looked in her crystal ball and knows what everyone in the bank was doing.
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December 2021 by Robert Toledo
I have been sitting for 40 minutes and not acknowledged by anyone. I have been a business cust and personal customer for 20 years. I am moving all accounts.
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September 2021 by John Keith
I had the misfortune of trying to bank at this location, twice. Trip one was to roll a CD that had matured into my checking account. I was told by the teller that I would need to speak to the one and only manager who was with another customer. I waited 35 minutes only to be told by the same teller that the manager didn’t have time to squeeze me into his schedule. Trip two was to make a cash withdrawal from savings for my trip back home. I walked in to find one teller who had a line of 4 customers. I turned to look around to see if there were other employees. I saw the same manager in a cubicle talking to another bank employee as we all waited. So, 20 minutes later, I walked out, again. PNC should be embarrassed by the management team at this branch. Needless to say, I will never go back to this branch.
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October 2020 by Linda Cramer
They have always been very helpful. Friendly faces and smile all the time!
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May 2020 by Linda Love-Barton
They have always been very helpful. Friendly faces and smile all the time!
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March 2020 by Angela Carpenter
PNC app will show that you have a positive balance then charge you multiple overdraft fees the following business day. They will tell you they are within their legal right to do this because of a delay in transactions. If deceptive operations is legal in the banking system it is a system I want no part of.
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March 2020 by Angela C.
The PNC app will tell you you have an available balance and the charge multiple overdraft fees the next business day. They will say this is legal due to a delay in transactions. If deceptive customer service is legal it is a system I want no part of.
