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“I would not change a thing the whole experience was quick and easy. The touchless experience was a first for me and I very much liked it...!
I was apprehensive to the whole touchless idea but even being a older customer I managed to reserve, pick up, and return the truck on my cell phone with ease.
Thank you”
“Extra Space storage on Main & Robinwood is a well kept and managed facility. The staff has always been friendly and responsive. The introductory rates online are great. The units are easy to access unlike other places I’ve been with poor paving and narrow lanes.”
9AM - 1:30PM
7720 East Main Street, Reynoldsburg
Truck Rentals
“I have rented here twice and plan a third. The agent was always friendly courteous and knowledgeable. He helped me with several questions. The bill was always accurate.”
“Way better customer service than other companies I called in the area. When out of inventory for the truck i reserved, they upgraded me to the next size for no charge. Drop off was allowed after hours and truck was clean”
7AM - 8PM
1100 Alum Creek Drive, Columbus
Truck Rentals
“I was nervous at first because as I was pulling in I got a call saying they didnt rent trucks and trailers together. BUT they allowed it, got me setup, was very nice to me. I just returned the truck and had issues getting the trailer to disconnect from the ball... not a hesitation in the world they immediately jumped in had to do some work but got it taken care of and treated me like a friend. They took care of me above and beyond and even though its further away id do business with this location over any other a million times over. Thank you for making my stressful move better.”
“We chose this location due to their great reviews. It absolutely lived up to the 5 star expectations. I think it was Stephanie who answered the phone…. She was fantastic and accommodating in every way, even though we called spur of the moment. I can recommend this business highly and will continue to support them in the future.”
“One of the best Ryder shops. Service is prompt and quality, nice friendly staff. All the drivers that I spoke to here were on the upbeat side and pleased to be here.”
“Excellent. 5☆'s‼The people are friendly, professional and courteous at all times. Shanell, the agency front desk clerk, is the best of the best, as is everyone at this location. Thank you all!!!”
7:30AM - 4PM
4591 Industrial Center Drive, Obetz
Truck Rentals
“I recently had a flat tire on my work truck. I called Penske Obetz and spoke with Andrew about the tire repair, unfortunately he didn't have a replacement on hand. I asked if roadside service would be able to come and replace the tire. He said he would make some calls to see what he could do. After only about 15 minutes, my phone rang, Andrew said he found a tire, and he was sending someone to my location for the repairs. Great! Within a half hour, Caden arrived, changed the tire while answering my questions, took the time to show me the nail in the tire and was just a all around great guy. Thank you Andrew and Caden for all your help and getting me on my way so quickly.”
“The van was perfect for our move. Easy pick up and return. It had a nice ride, plenty of room in the cab and we were able to utilize the Apple Car Play functions.”
“This location was the only one in a 30 mile radius that was willing to accommodate me right away. The U-Hauls in Newark/Pataskala were horrible and not even willing to try to help (telling me $500 deposit, and 6 day wait), so i called these guys. I got the truck within the hour, no deposit (just credit card on file), everything done over the phone/text, no problems. Clean truck, no issues otherwise. The guy on the phone was professional and I'll likely call this location next time too.”
“Don is so kind and helpful. This is my 2nd time using Don's Car Care u-haul services. The process was seamless which is much appreciated during a moving day!”
“My overall experience with using U-Haul has been very positive. That being said, it would be great if you all would
Not charge a fee for every toll machine driven under.
Give an option to have toll charges applied to the credit card used for the rental.”
“David G was fantastic. He helped me out in a pinch with a cargo van that was rented in another part of Ohio. A/C was not cooling and the driver's side window was not operable. He was kind and super helpful and went above and beyond to help me solve this issue. Shout out him and staff.”
“Everything went smoothly with my recent U-Haul rental. The pickup process was quick, and the equipment was clean, reliable, and ready to go as reserved. Returning the vehicle was fast and hassle-free. Customer service at the counter was friendly and professional throughout. I would definitely use this location again for future moving needs.”
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“I’ve rented from 2nd Opinion for a roughly 5 years and never once did I have a single issue. The owner is very professional and knowledgeable on the equipments and services. I know one thing for certain, I won’t stop using their services and would definitely recommend it to others!”