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September 2025 by Ann Johnson
Great customer service
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September 2025 by Mary Kleinhenz
Convenient, efficient, friendly service
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June 2025 by Dustin Jay
Seems like UPS corporate needs to clean house at this location again. They have a tendency to close whenever they feel like. Before you use 'internet outage' as an excuse, I'm a former employee with an ISP. There's no outage, especially not for 48 hours at a business.
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June 2025 by Joe Boyer
So disappointed! I've dealt with this store for around 12yrs now! I call tell them I need invoices they look up my account & in 24-48hrs they're complete. Starting 3wks ago I called nobody knows anything, need to speak with owner. They are not at this location & don't have a number to be reached. Left message asking owner to call me please ASAP. Still haven't got a call. Did catch her at this store on a Monday said she'd email me. Finally got email & approved it to be printed it's been 3days no contact & can't get ahold of her. The guy that answered when I called didn't even know they made invoices has no idea about anything & no suggestions. Asked if he takes messages or can he contact her he said he'd leave a note but doubt I hear anything today as they're about to close... They close in 68mins!! Sometimes it's hard to deal with a local company & I just hate to think that!
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May 2025 by Nugget Alexis Adventures
Despite a very long line and many customers, Brooke and Orlando were patient, kind and helpful. They made the trip easy and painless.
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May 2025 by Sarah Butzer
Made an appointment for notary. Was told that “those appointments don’t really apply to the store”. And the person may be there tomorrow at 10am. TERRIBLE SERVICE. They need to shut off appointment times reading the reviews with people having the same experience.
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May 2025 by Tyler Wald
Always helpful and fast
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May 2025 by Michael Townsend
Employees aren't knowledgeable about Amazon returns... Just go to Pickerington location!
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May 2025 by Yourlipscrusty
I learned the hard way that scheduling the notary services online doesn’t work. I’m not sure why they even have the service available to schedule when the person is NEVER at work.
UPDATE: reached out about a month ago to the to the email address below and never heard anything back. I guess being “committed to providing world-class service” is bullcrap.
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May 2025 by Travis Kempton
Brooke was a huge help with getting my awkward shipments sent out!
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April 2025 by Matt Borland
I prefer to use this location because the manager Brooke is always upbeat and professional no matter how busy they are, and she makes shipping and returns painless.
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April 2025 by Belinda Borland
The manager Brooke was extremely nice and professional. She easily processed my returns. I highly recommend this store.
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April 2025 by Gary Paine
Poor leadership, undertrained staff. Did not understand how to handle a pre-printed return label and double charged me
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March 2025 by David detweiler
Always helpful and friendly. They treat you the same whether it’s an Amazon return or you are shipping a package. I’ve been using them for years. I’ve never been disappointed.
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March 2025 by Donut Lover
Horrible
