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“Our company has worked with Kenworth Hissong Group for several years now. We are always very happy with the service they provide and their excellent team of professionals to include Jake Hammer and John Sams! Great customer service! Thank you again!”
“We encountered a few issues with our rental shortly after picking it up. However, upon speaking with the service manager, Daymond, we were thoroughly impressed by his exceptional customer service. He went above and beyond to resolve our concerns, not only addressing the issues but also taking the time to explain how to operate the air brake system effectively. We greatly appreciate his assistance and dedication to ensuring our experience was positive.”
7AM - 7PM
2650 Columbus Rd NE, Canton
Truck Rentals
“Helen W. Was super helpful getting us set up with our storage unit. She made everything easy to understand, so that way we could access our storage unit when we need to to. Also like how easy it was to call and switch drop off locations. Overall experience was amazing!”
“When I was renting from the Check and Deli location the U-Haul system crashed while I was trying to complete my rental, and after struggling online, I went into the store to get help. I’m so glad I did. The clerk I worked with was exceptional—calm, professional, and solutions-oriented in the middle of a frustrating situation. She not only walked me through the process, but also called corporate on my behalf and handled the entire issue with grace and competence.
When corporate tried to shift blame onto both of us for what was clearly a system issue, she remained composed and advocated for the right resolution. I have a background as a Federal Government account manager and IT program specialist, and I’ve been in plenty of similar conversations—what stood out was how much this clerk operated with the poise and skill of someone who easily belongs in a high-level, six-figure role. Whatever her pay grade is, it doesn’t reflect the value she brings.
She even advised me on which truck size to rent—recommending a 15ft over the 10ft I had booked—and she was absolutely right. That level of care and foresight turned a stressful situation into a smooth and ultimately positive experience.
Corporate life may no longer be for me, but if I were still hiring, I’d want her on my team. U-Haul, if you’re reading this: give this woman more opportunities. She has the talent, professionalism, and customer sense that your brand should be built on.”
Truck Rentals
Truck Rentals
Truck Rentals
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Truck Rentals
Truck Rentals
Truck Rentals
“The GREATEST FREIGHTLINER SHOP EVER!! I would give them 10 stars if i could. I came in Saturday with 2 engine lights on. I talked with j in the shop. He came out immediately and checked it out. He said the egr was stuck. I told him i had to deliver Monday morning and I would come back to have it fixed. He said it might be a couple of days before they could get to it. I said ok. I went to the TA a few miles away and spent the night. The next morning it wouldn’t regen and had the 3rd light on, which is red. I took it to them and explaned what was wrong. Randall come out and work his magic immediately. He got it to regen. I talked with Randall and Joe for a while waiting on it to regen. I came back monday after getting unloaded and they got it in the shop immediately after checking in. Got it fixed and on my way. Everyone i came in contact with, either directly or just in passing greeted me with a smile and ‘ how are you’. I didnt get the technicians name that fixed it but he did a great job. Kudos to everyone at Young Freightliner! I highly recommend Young freightliner to any and everyone. Truely the best of them all!”