AutoZone Auto Parts is highly praised for its friendly and helpful staff. Customers appreciate the quick and efficient service, especially when it comes to replacing headlights and windshield wipers. One employee, Echo, was praised for taking care of a customer's needs promptly, while another employee, Larry Z, went above and beyond by assisting with a battery replacement and even installing it without being asked. The store staff, including Ty at the Mahoning location, are known for their excellent customer service, often refusing payment to help with minor car issues like bulb replacements. Employees like Mark and Amy are recognized for consistently going above and beyond to assist customers. Overall, AutoZone locations are appreciated for their knowledgeable and caring employees who are willing to provide extra help, making it a reliable place for car parts and minor repairs.
Excellent customer service from the manager Ty, helped me with what I needed and gave me valuable information.
November 2023
Echo was great. So friendly I went down for two headlights. He took care of me so quickly. I also decided I needed windshield wipers. He also knocked that out no problem.
September 2023
I bought windshield wiper blades during a torrential rain storm. Clerk installed for me in downpour and refused a tip.
