Bath & Body Works offers hundreds of quality products, from fragrant body lotions and shower gels to candles and car fresheners. The store is typically clean, well-merchandised, and festive. Staff are mostly described as great, friendly, helpful, and pleasant, providing excellent customer service, though experiences with a rude associate are occasionally noted. Customers enjoy the amazing prices during sales but feel prices need to drop in general. Reviews mention wonderful, moisturizing products like the gingham apple hand cream, though some new seasonal scents receive negative feedback. The store is a popular spot for treating yourself or doing holiday shopping.