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December 2022 by Dora Bichara
Worst pharmacy ever Staff has an attitude no empathy Do not fill prescriptions in timely manner Make you wait even longer after giving you a time Not a care in the world for urgency Rude I could go on and on do not go here!!!
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October 2022 by Ndi Igbo
Horrible store employees, you’ll wait forever just for someone to attend to you.
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September 2022 by Google user
This pharmacy is a long and frustrating experience at best and a complete disaster at worst. My husband picked up a refill for me today and luckily there was only about a half an hour wait for the drive through pick up. At one point within the past year the wait for my epilepsy medication (pretty necessary, you know) was so long I had the prescription transferred to a pharmacy in another state where my parents lived, my Mom picked it up and mailed it to me, which was faster than getting it here. I'm willing to tolerate some occasional delays for reflux meds or even an extra puffer, but I need brain meds to get to me promptly - no meds means a potential seizure, which means at least 6 months of no driving. I understand that controlled medications are complicated by many regulations, but I have had difficulty with some prescriptions here that were not previously a problem. I transferred those scripts to the CVS on Lincolnway in Massillon, where I do not have the same issues. I have not shopped the retail part of this CVS and thus cannot comment on that. I believe that the pharmacy staff are doing there best, but have a nearly unmanageable amount of customers, which is going to lead to delays with service. This is not a bad pharmacy and you will get what you need there, but if there is a pharmacy within your insurance plan that is closer to your house or maybe where you work, I would investigate that as another option simply because of the amount of traffic at this location.
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September 2022 by Janelle McBrearty
This pharmacy is a long and frustrating experience at best and a complete disaster at worst. My husband picked up a refill for me today and luckily there was only about a half an hour wait for the drive through pick up. At one point within the past year the wait for my epilepsy medication (pretty necessary, you know) was so long I had the prescription transferred to a pharmacy in another state where my parents lived, my Mom picked it up and mailed it to me, which was faster than getting it here. I'm willing to tolerate some occasional delays for reflux meds or even an extra puffer, but I need brain meds to get to me promptly - no meds means a potential seizure, which means at least 6 months of no driving. I understand that controlled medications are complicated by many regulations, but I have had difficulty with some prescriptions here that were not previously a problem. I transferred those scripts to the CVS on Lincolnway in Massillon, where I do not have the same issues. I have not shopped the retail part of this CVS and thus cannot comment on that. I believe that the pharmacy staff are doing there best, but have a nearly unmanageable amount of customers, which is going to lead to delays with service. This is not a bad pharmacy and you will get what you need there, but if there is a pharmacy within your insurance plan that is closer to your house or maybe where you work, I would investigate that as another option simply because of the amount of traffic at this location.
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May 2022 by jim lemures
In the last two month this pharmacy is an absolute disaster more than a month behind on prescriptions, none of the mailing services work anymore through the app. They have turned their good drive through window into covid testing so you have to go to the outside window and send everything back and forth through the shoot, which takes three times longer.
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May 2021 by Danny Roberts
Drive thru for Covid test well handled .A bit difficult but successful.On line or phone contact appointment needed before arrival .Fri 1-22-21
