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December 2023 by Todd Keever
The pharmacy deserves negative stars. The customer service at the pharmacy is horrible. Now, I remember the reason why I stopped giving CVS my business in the first place. If you can avoid it, don't use any CVS location.
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December 2023 by Sheryl Roush
I just left the pharmacy and Kelly was so rude to me, I went back and ask to talk to the manager and she was a cute blonde but extremely rude to me as well. I told her I would never come back and she said ok. I will never visit this pharmacy again.
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November 2023 by Kelly Evanko
Absolutely horrible experience at the pharmacy. The tech was SO rude and acted like I was bothering her. She had no customer service skills whatsoever. She obviously doesn’t care that people don’t feel well when coming in to get RX’s. Maybe this isn’t the career for her. I took pride in treating people with respect when I was a Pharmacy Tech. No cares about kindness or respect anymore. It’s SO sad.
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November 2023 by Chad Spencer
I’ve never had such poor customer service from a pharmacy than this CVS. Switching pharmacies because of their attitude towards customers!
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October 2023 by Mark David
One stop shopping for beauty products, medications. There is a minute clinic staffed daily. They accept good rx coupons. Flu shots for $40 without an appts. Staff smelled of tobacco and could be more friendly.
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July 2023 by Barron Taylor
Keisha Julia Jennifer. All very non professional non caring people I spoke to today. I knew it was going to be this way because there was a change in my meds and other questions about delivery I was told they cannot have 1 med delivered because it's Controlled. Ok I asked my options and Keisha told me to "get a ride" im sorry. If I could get a ride I would not need delivery. The pharmacist was rude too. Literally told me to "not talk to her about this" I know they work hard. So do I. I am short staffed under paid. But cannot be rude to customers especially SICK customers, Im done. I quickly switched my meds to a private place who will deliver and was happy to assist me. I will choose this and pay extra. Corporate greed.
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July 2023 by Sean
I only come here because they made a deal with my insurance company to force me to go here. They're never helpful.They're terrible at communication. Overall, a terrible pharmacy. Avoid if possible.
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February 2023 by Heather F.
I took my daughter to get her sports physical done. Our appointment was at 4:35. We weren't called back until 5 pm. The nurse practitioner was rude and told us that the OHSAA paper the school gave us wasn't enough, so we would have to fill out the other papers so she could be seen. She proceeded to get the papers and complained to the nurse that we were wasting her time by not having the papers and that we were putting her behind because she had other people that needed to be seen. Of course, I could hear her saying all this because she was about 10 feet away from me. She then brought me the papers and told me, with an attitude that I must fill out all of this to be seen. I started to fill it out, then told her never mind I would take her somewhere else since I am putting her behind schedule and wasting her time. She denied that she said anything of the sort. I will never use the minute clinic again if this is the type of people they have working for them. Especially around children
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February 2023 by Emily Williams
I went to pick up my mom prescription because she usually has to pay but the angry looking African American heavyset younger looking lady Aniyah told me to wait for her lunch break and I did that’s one tick to the roster. She put my mom prescription in her clothing left out I followed her outside to follow her she gives me the prescription down the street charged me half the price. Very unprofessional especially since she was sniffing a pill while smoking pot i guarantee if you pull her hair follicle she will be positive for pot and whatever she sniffed. Disgusting corporate need to really terminate that lady and pull her follicle randomly. We do not need people of her kind to work there. Fire her and bring charges against her I’m going to report to corporate as well.
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January 2023 by Terry R.
I went to pick up a prescription today for my wife and needed to split the sale between cash and debit. I needed to pay one dollar in cash and the balance on debit. The pharmacy tech said I have have exact change and I can't break a five dollar bill because that will make the register short four dollars. DUH how stupid and incompetent can she be ?With that said I could not purchase my blood pressure medication today as a result of her 5th grade mathamatical competency level. I remarked to my wife that I could take her blood pressure medication until payday. Surprisingly the tech said yes you can and we will hold your prescription for a later pick up.Not only is she an idiot with a competency level equivalent of a 5th grader but now she is giving medical advice over the counter. Hopefully she is not permitted to count pills and assist with prescription filling as not to severely injure patients or worse.The pharmacist though did an outstanding job and has always had a very high level of customer service unlike their tech.
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December 2022 by Zach M
They have obviously been dealing with staffing issues in the pharmacy for a long time. You can tell the employees are exhausted and judging by these other horrible reviews, have been dealing with terrible human beings. If you communicate with them on urgent needs and be patient they do a great job. And come prepared! Stop spending 20 mins at the counter because YOU weren't prepared. Thank you CVS team.
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October 2022 by Kevin Shebesta
Scheduled a flu vaccine and they were not ready at the time of the appointment. Person in line before me waited 1 hour before seeing the pharmacist and then was not given the shot because he complained about the lack of communication and delay. Ended up just canceling mine as it had already been 30 minutes with no indication that they would be ready anytime soon. Poor customer service.
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October 2022 by Patricia C.
This is easily the worst CVS I have ever been to. I am a physician and I ought to know. I don't even know where to begin, the care here has been so egregious. First off they are not friendly or respectful at all. My brother had a stroke a few months ago. Every month I get the same runaround about his prescription for lacosamide. It's always out of stock. You would think they would have a better system to make sure they keep medications in stock that are very important especially knowing that you're going to be coming back in 30 days for the next prescription. They told me to try getting it called in a couple days early. The problem is is that you can't call it in more than two days early because then they won't refill it at all and you won't know about it until you go try to get it. Then when you call it in two days early you better not leave it on the automated system because they won't check it, apparently I should go through the whole menu to speak to a real person. Then of course there is no delivery of any medication over the weekends. Then I called this morning to see if they would fill it as soon as they got it so I could go to my brothers house to set his pill container, they sent him the text and I go in and it's still not even filled. So now I've wasted an entire day trying to get a medication that is just a routine refill. My whole family is leaving CVS as soon as this prescription gets filled! I would give 0 stars but yelp won't let me. Goodbye CVS! And I will make sure everyone I know leaves too!
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October 2022 by Natty C
I've only started having issues with this location in the last 6 months. The staff, for the most part, is unprofessional and at times makes me feel like an inconvenience. Today was the last straw. My son has an ear infection and a Nurse Practitioner called in an antibiotic for him. I called this pharmacy to check on the status since I hadn't heard from them. The lady I spoke to (she was very sweet, in her defense) told me they're out of stock at their location. This was 2.5 hours after the medicine was ordered....so why would the pharmacy not call me and tell me this? Why wait until I called them to let me know? And had I not called them, would my son just be without his meds? I'm so disappointed after this, and I doubt I'll be refilling prescriptions here in the future.
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September 2022 by Thomas F.
Stopped in to see about a flu shot at the minute clinic. Didn't know the process, so I asked the girl working there some questions. She was Irritated I was asking her questions. She told me I need an appointment for a flu shot and there are no appointments available today. Funny thing is I checked about a half hour later online and there were appointments available every 15 minutes for the next three hours.