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December 2023 by Alyssa Murawski
Worst customer service experience. The cashier, Presley, charged me twice for the same sweatshirt. I noticed after I was in my car and had to go back in to have them change it. After going back in, she admitted to charging me twice because it was the “same” sweatshirt. Which it wasn’t, and the one I wanted was a $30 difference. She was being too lazy to look up the item since it didn’t have a tag. She even wanted me, after waiting in line for 15 more minutes, to grab another sweatshirt. She finally looked it up and returned the one she charged me twice. Theoretically, I have to now wait 2 business days for the refund and had to rebuy it instead of exchanging the two items. This was a gift for my mother and she wouldn’t have been able to return it due to it not being on my receipt. Presley did not apologize once for her mistake or say “sorry” for overcharging me. She had an annoyed face the entire time, making it seem like I was doing a disservice to her.
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November 2023 by ying zheng
dont buy any thing here hard return
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September 2023 by Kevin Baldwin
I went into this store looking for a mountain bike, and got that and great service from the beginning with Gannon introducing me to a great bike(aggressor pro GT) real nice guy. And later delt with a really cool guy Zac, Zac was very knowledgeable and real nice about the process of getting the bike ready for me. He certainly made sure it was safe and in great shape before I took it out of the store. Great job guys!!!
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September 2023 by Mark Carr
Went into this store to get my daughters new softball glove steamed and met the greatest most knowledgeable man ever at a store. Gannon the assistant manager went above and beyond to explain everything from gloves to bats and everything in between. He even offered my daughter to go into there cage and try out a few bats and explained the good and bad of each. If every store in America had a Gannon it would be a better place.
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September 2023 by Dwight Aloysius
Awesome store. Gannon is the man. Very friendly and helpful. They have everything you'd need and a whole lot more
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July 2023 by Sharyn Arntz
BEWARE......there are product's that they won't take back even if paid cash. Mine was a 22$ flashlight
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May 2023 by S. P.
This is my go to sporting goods store. HUGE selection and always lots of sales. They have a huge golf galaxy as well.
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May 2023 by Mickey Manack
Assocates friendly and knowledgeable. Visited Golf Galaxy. Wide assortment of golf equipment and apparel. Nice selection. Prices reasonable.
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May 2023 by David Bell
First time in this store. Staff in shoe department were very unfriendly and unhelpful. We asked about a specific size of shoe and it seemed like we were disturbing him. Not going back!
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April 2023 by Doen Lewis
Very clean! The young lady on the floor Taylor was very sweet and kind. Willing to help never stopped smiling
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March 2023 by Alison Lum
Terrible customer service. No one wants to help you in the shoe department and the youth cleats weren't labeled for what sport they were for. One register open and a long line. I hope I never have to go back for anything.
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March 2023 by Magdalene x
Great shopping experience, got exactly what we needed. Friendly people working & helpful.
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February 2023 by Scott Alsip
My wife and I have been in this store twice in the last week. Not one person in this store cares to help you. My wife asked to try on a pair of shoes, an employee said ok, checked for her size then turned around and stared at the wall for 10 minutes (not joking) before realizing she actually had to go in the back to get them and that a space shuttle wasn’t delivering them. Not one thing was in the correct spot in the men’s outdoor clothing section. And, when we finally reached the cashier the cashier was obviously irritated by the fact that we were also making an exchange. So much so, we decided on a straight return instead of an exchange for fear it would hurt his feelings to much for him to do his job. When he refunded me, he refused to hand me my receipt or money, instead throwing it on the counter right in front of me and just under my outreached hand that I thought he would nicely place it in. This store is the epitome of why everyone shops online now.
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February 2023 by T_Nasty 800
Terrible Customer Service In The Shoe Department, I waited for so long for literally everything. Every person that helps disappeared after helping me.
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February 2023 by Jack Diak
For being a large sporting goods store, they're inventory for ice skates and accessories is lacking
