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April 2024 by Charlie Koons
Terrible customer service!!!!! Absolutely disrespectful. They had got our order wrong so we asked politely even after wait almost a hour for it to even get done we had said they misunderstood our order.one worker stop walking look at us smiled and walked away . And she was the one who took our order . Then they got us our food and gave a dirty look and ignortly handed us our food barely cocked! Terrible definitely don’t recommend!! ?
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April 2024 by Darnell Reese
Good coffee
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April 2024 by richard klinzing jr
This location is terrible they can’t get an order right the first time and you’re waiting 10 mins for a coffee and doughnut. Avoid at all costs if you value your time
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April 2024 by Michelle Diamond
There’s 1 problem the microphone ? has a really bad shortage in it .
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March 2024 by Charlie Morrison
No discounts for senior citizens. ? A disappointment for sure.
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February 2024 by Matthew Dale
They constantly leave my kid's breakfast out of the delivery order and I don't know why. It's always whatever I put on there for her that they decide for reasons only known to them has no business being in the bag, and it's so consistent. This isn't a one-off, it's a "why am I stupid enough to keep ordering from them?" frequency. It's less that I should even expect the food and more "I'm going to gamble on a small chance I won't have to cook breakfast anyway."
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February 2024 by Random Streamer that using 2 youtube accounts
So slow and messed our order up 3 times in the drive throughWe didn't order anyrhing fancy but received a ice drink instead of a
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February 2024 by Jessica Marple
GO TO A DIFFERENT DUNKIN!!My boyfriend went to this location today and ordered a mocha iced latte, a butter pecan iced latte, and 2 everything bagels with veggie cream cheese. They were very busy, with cars wrapped around the building. My boyfriend went to the window to pay for the order, and the drive-thru girl asked him to pull forward because they were waiting on the bagels. He pulled forward, and proceeded to sit and wait a full 8 minutes for the order.After 8 minutes, the order was brought outside and it was incorrect, they gave him a hot butter pecan latte instead of iced. He checked the bagels, they had regular cream cheese instead of veggie. He told the employee that the order was wrong, and that the latte was supposed to be iced and the bagels needed veggie cream cheese.The employee tells him “Well if you want what you ordered best I can tell you is to get back in line.” My boyfriend said “I really don’t think that’s fair considering you messed up my order. You mean to tell me that I sat here 8 minutes and you want me back in line?” The manager’s reply - “Have a nice day.”“HAVE A NICE DAY!?!?” Wow! My boyfriend was absolutely shocked and angry, he had every right to be. Instead of fixing the error and giving him what he paid for, the manager tells him to get back in line. Absolutely unacceptable and not how you run a business at all!! So now we are stuck with a coffee that I can’t drink, messed up bagels, and a bad taste in our mouths. We’ve never had good luck at this Dunkin with accuracy and consistency, and this was the final straw.We will be frequenting another Dunkin Donuts from now on, the store at the intersection of Pittsburgh and Shuffel has never messed up an order, and they have NEVER been rude to us either. The Whipple store has messed up our orders in person and on Doordash many times, and you can only be nice so many times before a business burns you for good. Take your business elsewhere, this store doesn’t want to keep you as a valued customer when they are too busy!!
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February 2024 by Christina Cooke
I mobile ordered for Valentine donuts and two coffees in a separate order for inside pick up. It was difficult to get anyone to the counter to wait on us. When the girl came to the counter, she seemed confused about what a mobile order was she finally found one of the coffees and then had to go find another one and I said well I had a second mobile order for donuts and she’s like yeah well we don’t have those. Their selection is terrible. There was hardly anything to choose from even though Valentine’s Day is coming they had nothing Valentine’s Day left because even though they’re open 24 seven apparently they stopped making things.
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February 2024 by julie C
I find it funny that your sign out front says hiring for morning shifts, yet you are cutting Sue's hours down to 20 something and forcing her to retire. . SUE is the only reason I come there. Her fun, cheery, happy positive attitude is just what your customers need in the morning. After she leaves I'm gone too.
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January 2024 by Ella Thorn
Was there Saturday they couldn’t make food. Coffee tasted watered down. Cmon Dunkin’ get it together-
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January 2024 by Nate Bergert
Best Dunkin.
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January 2024 by Amberjoy Safreed
Worker was absolutely rude when i stopped here at the belden location. The girl had a rude demeanor and should not be working at dunkin treating customers the way she does!!
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January 2024 by Maxwell McGuirk
I like this dunkin. The drive thru workers are always friendly. I've never been inside, though.
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December 2023 by Amanda Yohn
Kamil is fantastic, super helpful and the coffee is superb ?