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January 2024 by Rick Jacobsen
I recently contacted them about upgrading my computer and they told me that mine was too old and not worth upgrading I told them I mainly use my iPhone so I just wanted a home computer for paying bills and printing. I’m going to make it short they got me a 300.00 computer later found out my monitor wasn’t compatible so for 70.00 they got me a monitor the amazing thing about this is the manager Germane drove to my house twice in the same day and made sure everything was connected and working properly at no additional charge this kind of service almost doesn’t exist today I highly recommend them
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January 2024 by brent
Do not go here for repairs.
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January 2024 by Philosophical CiT
Awesome and friendly staff got my screen fixed fast and quickly ? very accommodating will return when I eventually break my screen again ?
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October 2023 by Audrey Allison
I took my MacBook Pro to have the sound on the right side fixed. When I picked it up today there’s a nice dent on the laptop. I told Jason this dent was not there and he immediately went into defense mode, asking me :”why would I put a dent in your Mac”? I took my MacBook Pro there to get it fixed and got it back worse than what I took itIn for. This place need’s to held accountable for their errors! I will contact the BBB!
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October 2023 by Audrey A.
I went into Experimax in Canton Ohio to have a right speaker replaced in my MacBook Pro. I picked it up today and there's a sizable dent on my Mac Pro. Jason immediately became defensive and said: "Why would I put a dent in your MacBook Pro ". I have pictures proving there was no dent before I dropped it off to them. This company needs to be held accountable for their errors. I am contacting the BBB! I am not a reviewer, just a customer who feels that were not given the truth about what happened to my MacBook Pro. I tried to say to you in your store this dent was not there when I bought it in. I have proof pictures that are dated and time stamped to show this dent was not there.
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September 2023 by TYLER HARVEY
Wow! Is all I can say! This marks the second time I have come to this store for assistance and they know their stuff (in my opinion) better than the Apple Store directly! Personable, friendly, professional, and very fair prices! Thank you guys for everything!
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May 2023 by Alexis james
If I could give 0 stars I would. I took my phone to get fixed because my screen was cracked, that was the only issue. I picked my phone up not even 10 minutes later. My screen stopped working, froze, got lines down the screen. I took it back the tech admitted he put a 12 screen on my 11 pro. He took it off & put a new one only for me to continue to have the same issues. I went back a total of 6 times & the problem was never fixed. They 100% broke my phone. Gave me a full refund after a month of me coming back because the damage they did to my phone. To reply to his comment since I can’t reply back with a new one I want to make it 100% clear I never had touch issues with my phone before I brought it in. I literally only brought it to fix a crack & they created a whole new set of problems. Then proceeded to say the only thing I could do is continue to try new screens until they fix the problem that they caused. & 100% did tell my boyfriend he put the wrong screen on. Nobody has to lie if I got a full refund. Thanks.
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March 2023 by Jen Wen
It would be in their best interest to fix their mistake as opposed to losing an untold amount of business.The technician here seriously damaged my phone.Holding a business accountable for its mistakes is always the right course of action because if they treated me that way, they will treat future customers that way as well.Be careful. I still have my receipt for $50 charge of your “fix” to the camera glass. And your statement that you better than anyone know iPhones yet your team had no clue what type of model mine was and supposedly that is why you broke it to bits. All you need to do is place an input box on your website to ask people to place their phone make and model since you cannot seem to determine that. Experts haha
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March 2023 by Kevin McGovern
This place was great. I brought my computer in to just have it erased and was going to give it away. Instead ended up having the hard drive replaced and now it runs like brand new. I am very happy I found this shop now any time I have trouble with my apple products I am going here instead of all the way to Fairlawn to the over crowded apple store.
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January 2023 by Heather
I highly recommend Experimac for phone repairs and for buying phones and computers. They are so knowledgeable and helpful. I am so glad we stopped in. Very happy customers.
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October 2022 by Morgan
Jermaine was able to recover everything off of my broken phone into my new phone that nobody else would help me with unless it was going to cost me $170-300 for a "rented" screen! I am so grateful for his help in recovering my photos and being so flexible in helping me get it done in a timely manner! I would definitely recommend them for your electronic needs.
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September 2022 by Day Thomas Stephens
Allways great work, good prices and helpful. Best place to get a Mac or PC.
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August 2022 by Youlaena Jewan
I brought my laptop in as my keyboard and mouse pad were not working.The team was efficient, quick and honest.I really appreciate their help, and recommend them without reservation.
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July 2022 by Brian Muntean
Instead of paying for a brand new MacBook Pro, I bought a 2012 13" MacBook Pro here, and it was in like new condition. They added 16GB of RAM, a 250 GB SSD hard drive, and even threw in a new MagSafe charger / extension power cable. It was super clean, and I literally paid 10% of the cost of a brand new one. It runs and looks like new.Edit 8July 2022: I bought another 2015 MacBook Pro 15" from them for $599. This is literally the best laptop I have ever owned. They were $2499 brand new in 2015. Apple products hold their value, and I got this one in literally perfect condition for $599! They added a 512 SSD for me to make it even better. Super clean. Super fast. Jermaine was a huge help. I always go to him any time I am looking for a great deal and great service on an Apple product.What an awesome local business!
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July 2022 by Gary P. Milton
Had a great experience with Jermaine and Experimax (Belden Village) yesterday. He helped me greatly getting my phones situated. Highly recommend for computer/phone issues.
