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September 2022 by G W
The lady’s need to work on customer service it’s very poor especially against men. I walked in didn’t get greeted or the help that I needed. Two lady’s walked in right behind me got greeted and were asked if it was something that they needed help with.
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September 2022 by Butter Cup
It had a lovely selection of clothes
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May 2022 by Anthony Ubah
Great place to shop. Pricey but worth it!
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April 2022 by Rabia Zulfiqar
worst experience ever. I wanted a black dress pant but my size was not available in store so i asked one of the employee to order it for me. She charged me 86$ and said she ordered it online. when i asked for receipt or order number ,she said call customer service because they don't have order number. i was so shocked then she called the manager and she said the same thing that i need to call customer service for order number or receipt even though that sales girl ordered pants for me and i have no idea why am i not getting the reciept. then i asked the manager to call customer service as the store is the one who placed the order.After an hour of wait at store i am out of 86$ , no receipt or order number.All i got i that i should wait few days to see that pants might arrive at my home. i am so disappointed ?
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August 2021 by Elon Nichols
I love express! I love their jeans.
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July 2021 by Barbara Butler
Despicable behavior by employees and manager!I was shopping at this store when i witnessed a girl come in for an interview. The girl was well dressed and had a very pleasant demeanor. She was very polite and told the two employees at the counter she was there for an interview. They got the manager who took the girl in for an interview.The two employees immediately began to degrade the young girl. They made very belittling comments about her weight and stated they couldn't believe a girl like her would try to work there. Myself and other customers could hear the two very plainly. The two went on and on tearing her completely apart. I couldn't believe how nasty they were. The manager returned after the interview and said the girl was nice but just not the kind of girl we will ever let work here. I will never again shop at this store.
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December 2020 by Jason Young
There are two AMAZING managers at this store that have put up with my shenanigans, returning, ordering online through the store etc. every time I come in they both have a smile (I think under their mask?) and are super helpful. Shelby and Brooke are the best! Thanks for the help ladies!
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November 2020 by Phillip D.
Hello, great folks of Stark County, Alterations Express is very professional, kind, and thorough when it comes to fixing clothes. They also have several kinds of masks for every style and size. A definitely 5-star Business!
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September 2020 by Luke Rodman
Very clean & organized store. Was glad to see that all associates were practicing safe covid-19 mandates. We were welcomed as we entered the store. Overall just a great shopping experience!
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September 2020 by Jewlz
Pretty expensive ... Not impressed by their selection.
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August 2020 by Ben French
Great service and helped me find a really comfy shirt.
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August 2020 by quentin mccance
Nice clothes, they had good sales
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June 2020 by Joe Restifo
Great employees! Clean store
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June 2020 by Philip D.
Morning , I use this great , customer friendly and professional service in the Belden Village area for years now. A definite five star rating !
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June 2020 by cookieprincess0701
Amazing
