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February 2024 by Paxton Cyrus
Horrible experience trying to apply for a mortgage through them. We were told we were clear to close- 5 days before closing they said we couldn’t close bc the septic needed to be replaced before we moved in. They approved it a couple weeks before that it was okay for us to move in before septic is done. I had already let my landlord know I was moving and a new renter was already scheduled to move in. We switched to Nations Lending, they were trustworthy and great to work with!! Bc of 5/3 delaying the closing on the house- I have to move my stuff out and get a storage unit and find a place to stay….
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January 2024 by Jeannie Elliott
Love Fifth third been here about 8 years never had an issue deal with Stephanie at Perry branch a lot
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December 2023 by Jace J
worst bank ever they placed a hold on it for thinking it was fake then after calling my boss and finding out that it was not fake and there were funds there is still a 10 day hold and will not have money for Christmas till the 27th....... DONT BANK HERE GO TO SOME OTHER BANK WORST CUSTMER SERVICE EVER !
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September 2023 by Raiden Stone
Flawless experience! Linda was friendly and helpful with my withdrawal and updated my information for me since she noticed it was different now.
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September 2023 by Marty Baggz
Fifth third is horrible! They held my settlement check for weeks before I can access my funds. Five people look at my check like it was fake because it was a larger amount. Not professional not friendly. Made me feel like I walked into a court room and alls I wanted was my money. Don’t bank with them…
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April 2023 by Ryan & Timi Sears
I have a great no cost account thru them.
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December 2022 by Mr Smith
Im Very Unhappy with the Soo called New App. I have Never Ever had a Problem . And i Loved the Old App Way Better.! This New App Sucks its Difficult to Navigate, Changed soo much and u cant even load ur 360 cards. Oh , thays right now u can see the 360 balance but not load it.? If Something works And Is Not Broke Dont Fix it or Mess with it too much when your customers already Enjoyed the old app. The New one i cant stand it. Not every person is a tech junkie or familiar with soo much online. The Old App was Way Better. Hopefully somone can fix the App and make it work like it should. Because some of us are getting really tired of trying to find our way around new apps and dealing with Auto Clerks . Some like hands on, or face to face. And some of us are on road all the time. And dont get home or in the neighborhood till after ur closed. Or after calling center hours. Sincerly , a Disgruntled Loyal Customer.
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December 2022 by Brian Smith
Im Very Unhappy with the Soo called New App. I have Never Ever had a Problem . And i Loved the Old App Way Better.! This New App Sucks its Difficult to Navigate, Changed soo much and u cant even load ur 360 cards. Oh , thays right now u can see the 360 balance but not load it.? If Something works And Is Not Broke Dont Fix it or Mess with it too much when your customers already Enjoyed the old app. The New one i cant stand it. Not every person is a tech junkie or familiar with soo much online. The Old App was Way Better. Hopefully somone can fix the App and make it work like it should. Because some of us are getting really tired of trying to find our way around new apps and dealing with Auto Clerks . Some like hands on, or face to face. And some of us are on road all the time. And dont get home or in the neighborhood till after ur closed. Or after calling center hours. Sincerly , a Disgruntled Loyal Customer.
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August 2022 by Marjie Braddock
The only bank we trust!! Especially at West Tusc. Brandon the manager is very efficient and thoughtful.
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April 2022 by Terry Rupert
Be wary of 5th. 3rd. Bank at 4653 Tuscarawas St. in Canton, Ohio. They stole $740.00 of my money. Did a debit transaction at the counter and my bank transferred the money and they lost the transaction at the terminal and would not turn over my money. Under investigation by my bank at this time. Manager will not return my phone calls. Beware other banks are more reputable.
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March 2022 by juan flame
Their Loan practices are bias and unfair towards Black and Brown Customers...I ask them to show me a chart on their loan practices I wanted to see if fairness is practice with their Black and Brown Customers or their white...I was refused....Stay away I have been with them over 8years...I wish I could've given a negative - 4 ?
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January 2021 by Thomas LeGere
I'm 73 years old and have used many banks in my lifetime. I for the Last two years have used 5/3 bank in Perry Township, Canton, Ohio on Tuscawaras street. This is the most outstanding bank I have ever done business with.Everyone is extremely helpful and courteous. When I walk in I'm greeted by my first name. I have never had this experience at any of the previous banks I've used. I'm not a number but a person who is treated with the utmost respect.This branch goes out of their way to accommodate not only me but all of their customers. Since I became a member of this bank I have influenced my family and friends to also switch to Fifth Third. They have all thanked me for the very reasons I stated.I know whatever my banking requirements Fifth third is there for me.A very happy customer.Tom LeGere
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November 2020 by Alyssa
Love all the negative reviews of just Fifth Third in general, that's not what these reviews are used for, this is specifically for one location. I love this location so much! Most of the employees know my name and greet me when I walk in the door! They are always very polite and professional towards their customers!
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July 2020 by Philip D.
Midday folks , 5/3 bank have a group of customer friendly, professional service. They're like a Family ...... So much care and kindness I love all of them. Of course (I'm trying to get them to visit my church.)
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January 2020 by Tim Bojanac
Fifth third bank are thieves. I had an installment loan from 2013 to 2019. The truck was paid off and they refuse to give me my title. They sent a repo truck to my house that did 10's of thousands of dollars in damages. The truck was paid off. I called fifth and third and I repeat I repeat they said " you and all the other low life u.s citizens would just pay there bill they wouldnt have these problems now would you and hung up. Read the reviews people dont bank with this bank..
