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July 2025 by Paul JKiewel
They won't cash checks that have been issued from their bank. Not helpful, and most likely illegal. What a garbage system, and this is why you have a 2 star overall rating.
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June 2025 by PooPoo PeePee
Worst bank ever, dont ever get a home Equity loan through them. Its yhe biggest hassle to pay it off.
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March 2025 by Adam Whitehair
I've had to deal with bullying my entire life and it will always be a worldwide problem but to do it while your working for a bank and I'm trusting you with my money I expect at least some respect and kindness. This was a while back now and i still have problems there. People there will look your information up and trash talk about you when you leave. I had just walked out the door and my mother was next in line and she told me all horrible things just by over hearing them. Ever since I've had to wait ridiculous amount of time with there attitude. I will be colsing my account with them and going to KeyBank because this location is complete trash.
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December 2023 by rafael madrigal
Banked here for many years and have never had an issue
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November 2023 by Craig Parrish
Absolute worst customer service imaginable. Lines are always long and slow. I tried to resolve a problem and unfortunately got stuck with Carrie. Rather than help me, Carrie chose to argue with me and tell me that my request couldn't be done. Online is as bad. No one takes responsibility in this organization. The branch manager is never there. No one wants to return phone calls. They want me to move my checking account from CSE to First Commonwealth. No way. CSE is awesome. First Commonwealth sucks. If interest rates weren't so high I'd refinance elsewhere.
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March 2023 by J H
This bank is terrible. I had a certified check drawn from this bank and they couldn't cash it. This bank, and all the others that are close to this branch, didn't have enough money to cash a check. YOU ARE A BANK ! YOU HAVE 1 JOB... TO HAVE CASH!
