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December 2023 by Jennifer Wright
The staff was great! Promptly met me at my son’s car, took the time to take me into the lobby, offering a water and showing me where the restrooms are. The service advisor was great. My parents were at the same location last week and remarked how great the service was. Hence, I followed up on their recommendation in taking our cars to this location. I’ll be back with other cars and will be sure to patronize in the future.
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December 2023 by Wolf
Staff was very helpful and professional. They do a great job here, would recommend anyone stop here for thoer oil change
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December 2023 by Emma Ray
I came in to get an oil change the day before I made a big move and everyone there was so nice and inviting! They did an amazing job and we even made some jokes ?! Will definitely be going back!
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October 2023 by Jennifer Toto
Every member of the Jiffy Lube staff was incredibly professional, knowledgeable, and polite. No question was too big or too small and each of my concerns (of which there were many) were addressed and solved on the spot. Take some friendly advice and book your next appointment here, you won’t be disappointed. One last thing, when you do go, keep an eye out for Jeffrey S.; he is an absolute superstar when it comes to the needs of your vehicle.
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October 2023 by Devon Bunting
This is by far the most trustworthy and best place to get your vehicle serviced. The staff is amazing, they are funny and caring. We will never take our vehicles anywhere else.Service: Tires
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October 2023 by Missy Breton
It took 2 people to get the oil filter off. And 10 minutes after the oil change my vehicle was dripping oil because they lost some after getting the oil filter on. I had to go back for 2 quarts that had leaked out. Not a good first experience ?
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October 2023 by Kimmy
Way better than valvoline! Super friendly and they don't make you feel like they are trying to scam you to buy things. Plus you get to wait inside a very clean air conditioned lobby. I was in and out
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September 2023 by Joseph Michel
Gave me an honest answer to my question and sent me to a rival bc they didn’t have my tire I needed. Nice to see integrity this day and age!
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September 2023 by Angie Sabatucci
I was very impressed at the service and friendliness of each employee. And was very surprised they even swept my floor mats! I will be back for sureService: Oil change
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September 2023 by Jamie Anania
I went in for the 49.99 oil change after work. They changed my oil, and tightened up the bolts to the plastic guard underneath that got caught on a stump and was torn loose without me even asking. They also cleaned my windows. When all was completed I was only charged $21.34 because they were running a special . After a rough day at work this was a pleasant surprise. I will be going here from now on.Service: Oil change
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September 2023 by Andrea Thomas
I stopped in to get an oil change and tire rotation. I was greeted when I pulled in and directed to the waiting room where I was then greeted by another employee to find out what services I needed. The waiting area was clean and comfortable. There was bottled water available as well. Even though there were other vehicles being serviced, when I arrived, my weight was extremely short, and my vehicle was done in what seemed like five or 10 minutes! The icing on the cake was, I received $30 off my total! My cost was much less than what I pay at the dealership, and I was able to get all of the services I needed in one place, at a reasonable price and in hardly any time at all. I will definitely be back!!Services: Tires
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September 2023 by Kat Comshaw-Arnold
I was expecting a place much like Valvoline, and instead I got a place that was more like a mechanic shop. I was asked to sit in the lobby, which I did not want to do. All I wanted was a quick oil change and get out of there. The man gave me a hard time about everything, including when I said I would put my dashboard computer back to 100% oil and he would not get his hand out of my car and then argued with me about how that was his job. I will never come back to a Jiffy Lube, ever. They were antagonistic to every single little thing.Service: Oil change
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August 2023 by John bruss jr
This experience was horrible. I'm told I needed a brake job all the way around (even though I did a full change out in August 2022) and tires never were taken off. I replaced the air filter and cabin filter just a week prior, and was told both needed replaced. They are only there to take advantage of people that don't know any better, and caution you on taking your vehicle there
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August 2023 by Sheila Graham
Needed an oil changed figured I would go in here to get it completed. They employees were professional and did the job quickly. I would like to know why this establishment is charging .0675 sales tax instead of the .0650?The minimum combined 2023 sales tax rate for Stark County, Ohio is 6.5%. This is the total of state and county sales tax rates. The Ohio state sales tax rate is currently 5.75%. Where is the extra money being sent? Doesn't the county and state get enough of our money now we need to send extra.
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July 2023 by Taylor Gerber
They do way more than I expected and I was in and out really quick. Amazing value. New go to oil change place.Service: Oil change