Kempthorn Motors is praised for its outstanding customer service and professionalism. Reviewers highlight the honesty and attention to detail provided by the staff, making the car buying process easy, quick, and transparent. Customers appreciate the thoroughness of the service department, especially in handling key replacements. The team, including individuals like JR, Rod, Mark, Roger, Jeff, and Alisa, is noted for being helpful, patient, and organized. Overall, Kempthorn Motors is highly recommended for a stress-free car-buying experience, with many customers expressing satisfaction and a desire to return for future purchases.
Always have a great outcome. Good people doing good work. Sometimes you have to pay more for quality, but that's just life. Mercedes and Volvo service do a great job. Thank you.
April 2026
Drove from charlotte nc to pickup a beautiful pre owned volvo xc60, because inventory and pricing around my area is limited. Rod, my sales rep, was extremely thoughtful, honest and communicated appropriately...we left with a gorgeous, competitively priced vehicle and a generous bag of local, homemade chocolates. Highly... read full comment
March 2026
I want to thank Jeff for such a great experience. I drove 3 and a half hours to get my new car yesterday and to come to such a stress-free buying experience was refreshing. The facility is beautiful and everyone was friendly. I highly recommend and would buy from Kempthorns again!
