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February 2024 by Lucas Kowcz
Becky in service is the best
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February 2024 by Shaun Swihart
This is the absolute best dealership ever!!!
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February 2024 by Cathy Langreder
My car was in for the "polyfuse" recall and the 50,000 service. My service invoice did not include any explanation of what exactly was done as part of the 50,000 service other than oil and filter change. Several of my previous cars came with a detailed check list of what work was done at a major service.
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January 2024 by Balram Lali
Great service, staff and cars. All round our go to place for our vehicles needs. Shout out Ian - thanks for all you help!
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January 2024 by Mary Cironi
Made an appointment to look at why my sos light and amber warning light was on several weeks back. Thinking they could tell me thru on board diagnostics that I would probably need a module that I had read other owners were dealing with on this same problem. No they told me it would.take all day to remove.my dashboard! They did arrange a courtesy ride home. So at the end of the day yes they tell me I'll need this suspectd module and there were many on backorder. So left without problem fixed with a promise they would eventually call me when part becomes available. No idea when this may happen?
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January 2024 by Kathy Ray
This is our second experience with Kempthorn Volkswagon and it was very good, as it has always been in the past.
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January 2024 by Shannon Tighe
I had a fantastic experience purchasing a 2023 Tiguan SE last week at Kempthorn, with Shawn!! He was so friendly and helpful. He answered all of my questions and guided me through every step of the car buying process. The staff here is really professional and they look for ways to make the car buying process a really positive one for their customers.
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December 2023 by Charles Gillogly
Said I was there for a costly service that I wasn't there for. Still hasn't found solution to intermittent problem that we've had since buying car two years ago.
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December 2023 by Karen Santangelo
Bob was on top of everything, located vehicle I wanted, kept me informed, was thorough, explained the differences in package levels and made my selection easier. He was personable, remembered my questions and concerns and followed up on how things were going with my new Taos. He also asked if I needed more help and to let him know.
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December 2023 by Allison Coates
Troy was so easy to work with and made purchasing our new vehicle an absolute breeze and enjoyable. He not only cared that we got everything we wanted in our vehicle, but also ensured he got to know us personally. We love our new Atlas and would go back to Kempthorn any day! We would 100% recommend Troy and Kempthorn to our friends and family!
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December 2023 by Bethany Geosits
Troy Pascley was our salesman, however he didn’t treat us like we were his customers, he treated us like we were his friends! He was so personable, honest, and attentive to all of our questions! He provided us with knowledge about our new car, honest information about the financing process and shared in our excitement and joy when we finalized the deal! He was happy to spend extra time with us answering all of our questions and made sure we felt confident in all aspects of the car buying process! We are so thankful for the great staff at Kempthorns and couldn’t be happier with the buying process and our new purchase!
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November 2023 by Karla Postlethwait
Bob Novak was incredible to work with! No pressure and made sure I knew all the bells and whistles before I left the parking lot! Great customer service and I highly recommend working with him!
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October 2023 by Alexandria Hooshmandi
My experience at Kempthorn VW was excellent! Troy was intentionally and determined about finding me the best car that fit with my lifestyle! He’s efficient and made me feel like family! His energy made the process seamless! I plan on purchasing my future cars here! Very satisfied with my experience! Looking forward to sending my family and friends your way!
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October 2023 by Ryan Cirelli
We had a great experience working with Troy at Kempthorn. He was very knowledgeable with the vehicle that we were looking at and helped us to locate exactly what we were looking for. Troy was open and honest with us about all the financial pieces and frequently communicated with us about what was going on in the process. Thank you Troy!
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October 2023 by Traci Skipper
So happy with my 2023 Tiguan. Ian Franz provided me details for two vehicles (I was also interested in a gray 2022 Tiguan) and let me think overnight on it. I reached back out to Jayhue Murdock the next day and sealed the deal within a few hours (on a Saturday). Note: Jayhue also sat on the phone with my insurance company to make sure I was fully insured before driving off the lot. I even got some cool VW swag. I'm really thrilled with my new car. I'm 53 years old and have NEVER had a brand new car. Since purchasing in June, I've taken numerous day trips and the comfort/safety features are wonderful. I feel good to be able to take my family places and not worry about being stranded somewhere. Thanks to everyone at Kempthorn.