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January 2024 by Wayne Hathaway
They had everything I needed with fast service
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November 2023 by Partners Capital Group
We purchased a truck and this dealer also sold us a $6k warranty. The truck needs a new engine. The dealership did a great job getting the warranty company to pay for the repairs
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November 2023 by Jamie Shuman
Honestly these guys are great. My first review was a bit hasty on my part. The gates weren't open on time and I got annoyed after a long drive to get there on time. After working with the parts department as well as service, these guys are top notch. It's a long drive for me but if I need something from them I'll be quick to head back out again.
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November 2023 by Tona Marie
We deal with Kenworth in Canton for three of our businesses. We've never had an issue that couldn't be handled. If there's a problem, normally Tony or Erica will help figure it out. I really appreciate folks who actually care and help make things better. We will continue to purchase our parts from there. I wish every place of business was operated like Kenworth of Canton.
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October 2023 by Michael D Adair
Did great work for me fixing the clutch in my t680
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June 2023 by Nick Mihal
The staff was very kind and professional. It took a pretty long time for the minor repairs I have, but that seems to be typical of Kenworth. Drivers are not allowed to stay in trucks over night so plan on getting hotel accommodations. There is trailer parking.
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September 2022 by David Korosa
Really friendly and knowledgeable staff! Love their attention to detail.
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August 2022 by SABRINA HARRIS
Great people and the work was done in a timely manner
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July 2022 by Michael Payton
If you paid a penny for all the brains behind the service desk you’d get change back.Not accounting for 12% inflation in the current market.That’s less then worthless.Thats like Negative Worthlessnesses
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July 2022 by Life Love
Roadside service charged 569$ for a force regent. 200$ dollar a hour .plus mileage 7 miles. Only thier 2 two hours or less. They hustle me. Owner Operator don’t call them for roadside call the TA or anyone else. If they bring you fuel , subtract the fuel cost thier service cost go be 500 and up plus the fuel you need.
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June 2022 by Ray
Woke up, pre-trip , and oil all over my inner Tire . wheel seal time lol.anyhow they are only three or four miles from the Canton pilot, so I went over,and they were able to get me in get it fixed,thanks to Don Risko!!!! I feel that all these Kenworth dealers should be like this I understand some jobs are more complicated than others but for a two or three-hour repair to be able to get you in that is exceptional
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May 2022 by ORLANDO MC
One of the best customer service I've seen in a Kenworth shop. Had no issues ordering parts for my truck and also no issues being installed. Very clean shop.
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January 2022 by Bobby Weaver
I called these guys up for part. Which were an accessory driver and all the gaskets and cam and crank sensor. Come to find out that my drive is still ok it's not the problem. So i called the parts guys up for the last two days no answer and no phone call back. So i called today got ahold of the parts manager and was told that they will not take any of the parts back because they were specially ordered. But wgen ordered them i was not told these had to be specially ordered. And i was told that they never sell any of this parts. But yet kenworth and peterbilt has cummins n14 motors in them what a much of liars. O and by the way the parts bill was 1878.00
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January 2022 by John Ellis
Very helpful and professional staff, even though I didn't have the part number the parts associate went above and beyond to make sure he got me the part that I needed and was correct for my semi.
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September 2021 by Eastwood Manufacturing
A+ experience I bought a used 2018, model 880, from Mike Thurston very knowledgeable and helpful before and after the sale . very happy with my experience, Thank you Kenworth of Canton for the beautiful truck.
