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January 2024 by Dennis A. Toth
Very nice and friendly
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January 2024 by Lisa Isaiah
Awesome place
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January 2024 by Valerie Miller
We had a very good, enjoyable experience with our guy Sevare..and I know I'm not going to be spelling his name right.. very friendly, very helpful and honest. Knowledgeable in helping us with the best options for us, explained them clearly, and was not pushy ??
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November 2023 by The Djuan Moore Show
Every month that I go into this store they make it a big deal and/or problem to pay my bill in store I've made it quite clear that how I want to make my payment and they keep trying to make me do online payments when I've clearly expressed that I do not want to pay that way it's to the point now where I'm just going to go to a different store
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May 2023 by Alan Strobel
Just finished assisting my mother with undoing all of the forced sales, charges for a phone that was supposed to be free and the $10 phone insurance that was undisclosed but hidden inside the monthly phone plan forced upon her by this location. I have 6 Metro phones in my plan, and I've seen all of these scams at one time or another, but this store has far exceeded all others by pushing every cell phone scam possible onto a single customer. Threatening to raise the price of my mom's cell phone to full price unless she bought the $70 (secretly including insurance) monthly service plan was a new low. IMHO, literally the worst Metro location I've found yet by far, and I've been in quite a few. I did advise her to contact corporate regarding each of these issues and she did so, spending nearly an hour speaking with several departments regarding this case.My advice to all that might seek to use this location is to buy your phone online at the Metro by T-Mobile website (google) and receive free delivery, free setup, free phones and every one of the affordable plans and current promotions, exactly the polar opposite of what this Metro location had to offer on the date of her visit. In my opinion, this location does not properly represent the Metro brand according to their brand standards.Congrats to the Metro on Cleveland Avenue! You just received the worst review I've ever offered for any business, anywhere, ever in more than a decade.
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February 2023 by Dave Wood
Was in there and a girl that was maybe Mexican or Cuban was very rude and the way she was dressed was very disgusting. She didn't even have a name tag asked her name she would not tell me it. She was very rude I will never go in that store again
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October 2022 by Keith
The employees here are really nice and helpful and T-Mobile always has some good perks that come with their packages or you can just buy a plan month by month so many different options at reasonable prices
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August 2022 by Jorge Gutierrez
Store lights on, doors locked, hours on sign 10-7… waited for 1 hour from 10-11… never opened; my advice: look for new and serious cell phone provider
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June 2022 by Keith “HAPI DAZE !” H.
The employees here are really nice and helpful and T-Mobile always has some good perks that come with their packages or you can just buy a plan month by month so many different options at reasonable prices
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December 2020 by Tahj White
They cool but they don’t answer the phone at all!
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November 2020 by Kayla Gardner
We got to the store after 10, which is when the store says they open, doors all locked but all the lights were all on. We went off and waited an hour and came back. There was a girl inside and when she saw us walk up she went into the back room and the door was still locked.
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August 2020 by Denise L
The guy running the store is amazing. He's friendly, his customer service is on point and he goes above and beyond for his people. I will only go here from now on for my Metro needs.
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July 2020 by DEW BERRY
Mon tay was da man. Hooked me up at the best of his abilities. And gave me a sweet phone at a fair price.
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November 2019 by Stephen Stebler
Idiots.
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April 2019 by Brian Phillips
Young lady was very helpful and she took the time to address my concerns.
