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January 2024 by R.D. Le Claire
Rude pharmacy staff. Maybe they just had a rough day, but They were rude to us.
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October 2023 by Michael Belt
Why is it that every time my doctor calls my prescriptions in they dont get filled unless I call and remind the pharmacy to fill them before they get filled. Any other pharmacy will fill them when they get called in or soon after. It's been days and I sent my fiance to get my meds and she was told they aren't filled yet and she had to wait an hour with my kids to get them. How about you do your job properly and it would be less of an inconvenience on everybody. I guess that would be to much to ask. Do your job!
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October 2023 by Cherokee Billionz
The Staff is awesome. The problem is that on many occasions they have a reason to always give me some of the medication my doctor prescribed instead of all of it. I don’t know what abuser scarred them, but I’m not that. Don’t waste your time go to CVS or Walgreens, anywhere but here, to avoid an issue every time. They never have two things that match.
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July 2023 by Marcus Mayle
Rite-Aid has great dollar deals!
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April 2023 by Kelvin Jones II
Customer service IS THE WORST! THEY SHOULD JUST CLOSE
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February 2023 by Kristy Rider
Avoid using their pharmacy. My mother and sister had prescriptions doctors sent over months ago and everytime they went to pick them they say they never have it filled. My sister needs her high blood pressure pill and never got it and my mother has medicine she never got. They just keep saying they don't have it but why? All these were sent over months ago. They always say they have it and you go to get it to be told they don't and they tell you to come back and never have it. If there is a medication you need to take everyday don't use them because you won't get it. There are many time prescriptions have been sent over and my family never got them. Either you don't get your medicine at all or the medicine you do get they don't get until two or three months later. Prescriptions are being sent over but not getting filled ever.Something is not right at this pharmacy.
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August 2022 by marian brady
Why do you guys always close the doors before 9? Just tonight I walk in there at 8:50 and they tell me I only have 3 minutes. That's ridiculous! This store is always doing this around closing time. I know people want to get home but if you're going to advertise being open till 9 I should be able to shop until 9.
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May 2022 by Claudia Weier
Worst pharmacy I've ever tried to use. They refuse to answer their phone so I have to drive there to see if meds are filled. Was told yesterday my meds would be ready at 10a, it's 4p the following day and nothing was filled. Poor communication between staff so I will not trust my health with Rite Aid anymore. I gave them several chances. I'm changing pharmacies.
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February 2022 by amanda lu
Thank you Anna in the pharmacy for going above and beyond to locate a pharmacy that had my new prescription on hand, and getting them to hold it for me! Problems with shipment caused my prescription to not yet be in stock there, but a couple calls and she was able to get me a solution to my problem!! I'm beyond pleased with the level of customer service she provided to me!! Thank you thank you thank you!!!!!!!
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January 2022 by Brandie Young
If I could give zero I sure would! I always call the day before to refill my son's prescription...they tell me the next day at such n such time. When I arrive it's never ready and tell me two more hours. One time they told me they didn't have it because they had personal issues and just opened at 1oclock I've called one time they said it was ready when I get there they were rude and said they never told me it was ready! Another time they gave me another kids medication! Hot mess smh let's see if it's ready now I doubt it
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January 2022 by Jonnie Baker
I’ve been trying to call all day to check on my prescriptions and I can never get through to a pharmacist. It’ll ring and then keep taking me back to the main menu and then I do the prompts all over again only to be hung up on after so many minutes wasted on this. The last few times I’ve went here I’ve had nothing but issues.
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January 2022 by Autumn “Magical” Marie
I’d be happier to give them zero stars! Literally the worse staff ever.
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December 2021 by Nicole Jones
They are SLOW, RUDE, AND NEED BETTER PEOPLE SKILLS . The UNPROFESSIONALISM is out of this world. Retrain your staff Rite Aid. Horrible experience all around.
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December 2021 by Mellissa Croston
A little pricey on some stuff but they are always open so it's very convenient
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November 2021 by Lisa Walker
I love my Rite Aid! The employees are always professional, congenial and extremely knowledgeable. They are truly a "feather in the cap" of the Rite Aid corporate brand.