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March 2024 by Sarah Whitten
Was in on Thursday to get an oil change. Monday afternoon my oil light came on and I had no oil in my car. I was told it was a filter. I believe they Just didn’t want to take accountability for not screwing the plug back on right. I have a brand new car. I was not even acknowledged when the manager had to come put oil in my car so I could get back to valvoline for them to fix the problem. Not to mention I had to ask questions about what was going on or what was wrong. They only talked to me because I asked questions. I will most definitely not be back. My car was not leaking oil until after this oil change. At least apologize or something. I’m sure i was treated this way because im a women.
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March 2024 by Elaina Fiene
The crew at this Valvoline are great! Always an enjoyable experience at this location. Thank you for the quick service!!
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January 2024 by Shawna Rouse
They were all very nice, friendly and very polite got oil change and some other stuff done did a grate job in no time at all would recommend the one on belden village across from Dollar tree
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January 2024 by R D
Changed oil being out of stock of my filter, had to come back and wait another how long. Both times ask for air to be put in my tires they only did the left side. I'll have to go back a third time..
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December 2023 by Shannon Kiger
I live 2 minutes down the road from another valvoline, but i choose to drive out to the in belden village. The crew at this location are amazing. Even when they are slammed and have back to back to back cars, they are still friendly and work like 1 amazing team. I will continue to keep coming back to this location! This store is #1 in my book!!
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December 2023 by Rose Love
Easy just drive in and get oil changed air in your tires checked lights. Staff was really nice. Had a special oil change for $20. Can't beat that!
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December 2023 by Mike Miller
The place closes at 7. 1 car in front of me and I arrived at 6:20. The kid inside walks out to my car and tells me they are “out of oil.” I asked him what kind of oil my car takes and he didn’t know. Just didn’t want to do an oil change.
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November 2023 by Zane
Got my oil change here last month, drove 350 miles and needs it again. 2012 Honda btw, which an oil change usually last me 4,000+ miles. Scammers
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November 2023 by Lizzy Wade
Quick, friendly service! Best dad jokes around town! Highly recommend
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August 2023 by Caydence Eberling
Very wonderful place, Brandon and August were very nice and got the job done quick. Very satisfied, thank you two so much! They deserve a raise! :)Service: Oil change
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August 2023 by Mark David
Fast and friendly service. Very professional and checked everything out
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August 2023 by Lydia Nichols
They didn't listen to what we said about the heat shield on my vehicle again. It came off. Had to put it back up. Will not go back. I gave them their last chance. To many for my comfort.
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August 2023 by Arielle Gardner
Great staff. Always friendly and always dedicated to getting the job done. Manager is always super friendly and the team is always very supportive of each other. Highly recommend!Service: Oil change
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June 2023 by TAMMY KERSTETTER
I had the worst experience at this location as the man who said he was the manager told me that even though I pay for a full synthetic oil change that I still need my oil changed every 3,000 miles. Wrong! Then proceed to bash the other locations saying they don’t know what they are doing need less to say my car was low on oil even though it wasn’t even time for my oil to be changed. Call Kia they said make sure they are putting the correct amount of oil I which I knew my car takes extra . I inform them every time. I’m tired of being treated like I know nothing because I’m a woman again big mistake. Then the main manager calls me says he is given me a refund which never happened. He also wanted me to bring my car in so he could redo the oil change himself ! Guess he doesn’t trust his employees so why should I . I will be taken my car to the dealer and if they have messed up my engine then I will have to take this much further then a review. Train your people to do better jobs to follow through. I don’t have time to keep running back to back to do what should of been done the first time.
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June 2023 by Zoe Perez
First time, I gave a awesome experience, Great customer service, I will definitely go back.
