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November 2024 by matthew miller
The manager here at 7 am on oct 15th was deplorable. The system failed across the board, and no one could check out. The clerk was dealing with the issue promptly and explanatory, and the manager used the opportunity to belittle him. The clerk said “it says unexpected error has occurred, I’ve never seen this before” and the manager scoffed in front of everyone and then glared at the clerk and said “duh, that’s because it’s unexpected” . It’s actually not. This is the second time I’ve been to this location and had the same issue happen. If you’re having your clerk actually deal with an issue. Keep your comments to yourself. It’s not the time to belittle anyone, it’s time to thank your employee that you pay diddly squat. Poor management leads to poor everything.
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September 2024 by Brittney Baltzly
Do yourself a favor and avoid using this pharmacy. Staff are untrained, unprofessional, and downright rude. When I asked a question about my insurance, the employee at the drive thru window slammed the phone down and walked away as if I was inconveniencing her for doing her job. The lack of customer service and care provided was shocking. It’s such a shame Rite Aid went out of business.
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July 2024 by Daniel Daykin
Walgreen bought out the Rite-Aid down the road and let everyone go. Do not go here. Grocery store pharmacy is the way to go.
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June 2024 by Angela Ruscitti
Customer service is not good they hang up on you as soon as they answer. Actually they don’t even say anything they will just listen to you say hello and hang up
On you it’s stupid.
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April 2024 by Joe Artimez
Guy working the photo section was impatient. I was typing in my phone number for rewards and he bypassed it midway through me typing.
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April 2024 by Loretta Frank
Terrible service messed up my photo order wasn't ready, when they said it was. period would do nothing to compensate me awful service.
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March 2024 by Holly
Very poor customer service. Overall experience terrible. Will not return. Ever.
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March 2024 by donnie kiaski
I needed to raise this to 3 stars for 2 reasons. 1st their prices aren't too high. 2nd, back near the pharmacy, they have a blood work lab. This alone gets the extra star. So, no more waiting forever at a hospital or such to have blood work done. They are located closer to me as well.
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January 2024 by Bill L.
Extremely high drug prices! Would be nice if pharmacists or technicians told a customer to check out Goodrx or Singlecare to save a substantial amount on a medication.... I would have saved 80% on a $160 dollar non-insurance covered medication! Would have gone a long way for customer service... especially for a senior citizen and retired service veteran! Not required to do so but would really sow concern for a customer! Thanks for nothing Walgreens Pharmacy!
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December 2023 by D Davis
Placed a pickup order and soon after received a message that my order was delayed. Waited a couple hours and called to see if it would be ready by closing time. Man who answered said better just come tomorrow and practically hung up on me. Got a message later saying it was ready. Went there even though it was getting close to closing because I needed something in the order. Same guy that answered the phone was my cashier and when I told him something was missing from my order he just replied that he didn’t pack it. I get it. He wanted to go home. But now I have to make another trip for something that wouldn’t have taken him long to get.
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December 2023 by Dawnette Davis
Placed a pickup order and soon after received a message that my order was delayed. Waited a couple hours and called to see if it would be ready by closing time. Man who answered said better just come tomorrow and practically hung up on me. Got a message later saying it was ready. Went there even though it was getting close to closing because I needed something in the order. Same guy that answered the phone was my cashier and when I told him something was missing from my order he just replied that he didn’t pack it. I get it. He wanted to go home. But now I have to make another trip for something that wouldn’t have taken him long to get.
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September 2023 by Penny Mcbride
I want to purchase a product that you had to clip a coupon off of the app. The cashier, who was very nice, called his mgr. up to help find out how to do the procedure on the app. The manager just looked at me as a brush off attitude and said you have to clip the coupon. I am aware that she had WiFi in the store herself, but was offering up no information on how the app works. So I went out to my car to get on the app and try. I had the app originally. I tried to clip the coupon and it wouldn’t take. So I went back in to show the cashier and he understood my issue. He was very patient with me. He called the manager back up and she just shrugged her shoulders and said I don’t know just try deleting the app and walked away. I realize that technology has made life easier for businesses, but it has caused humans to ignore solving any problems that arise. Kindness matters
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September 2023 by Joey Artimez
Guy working the photo section was impatient. I was typing in my phone number for rewards and he bypassed it midway through me typing.
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July 2023 by Lisa
Pharmacist are extremely rude and do not care anything about patient concerns! Awful place to fill prescriptions I will never ever go in that pharmacy again!
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July 2023 by Loretta Beule
Terrible service messed up my photo order wasn't ready, when they said it was. period would do nothing to compensate me awful service.
