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May 2025 by Josh
Todd was an excellent resource. He returned my call promptly and took the time to thoroughly discuss my basement concerns. The amazing thing is that we identified early in the conversation that, because my home is within the City of Columbus, Basement Remedy wouldn’t be able to take the job due to permitting challenges. He was very generous in lending me so much of his time and expertise, knowing it would offer him little tangible benefit.
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April 2025 by Nicole Goodman
We called Basement Remedy after having water intrusion in an area of our basement. After having trouble reaching someone that could come take a look in a timely manner, Todd and Tyler were here same day for an inspection. They gave us a thorough explanation and recommendation of repairs. They were very insightful and were able to answer any of our questions, even after they left the inspection. Communication was fantastic throughout the entire process. We would highly recommend!
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April 2025 by Ed Highley
Great experience with Basement Remedy. My home was built late 1800’s- 1900. A section of our foundation block was crumbling on the outside. I had contacted a couple of other companies that wanted to dig trenches on inside and install sump pump and heavy plastic. Wasn’t addressing my concerns of crumbling block. Todd and Tyler came over and listened to my concerns and immediately had a plan to address my concerns. Replaced 2 sections of block with new block. Rerouted outside downspout drain. Job was completed within 2-3 weeks after meeting with them. Todd and Tyler were very responsive when I called or texted them. Continued to follow up with me after work completed. I have them coming back for a new project, a concrete porch repair. Great guys to work with.
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April 2025 by Ted Tremendous
Basement remedy looked at my condo and did an excellent job accessing the property. I had a water leak in my leaky basement. There was water coming in from my walls and are stair stepping on the concrete in the basement. They were courteous and nice and made clear the issues that were in my unit. It further lead to getting a solution from my HOA to fix the problem which really helped out. I highly recommend them as they are very knowledgeable and give honest assessments and very quick turnaround on quotes too. If you want your basement foundation basement leak problems fixed give them a call.
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March 2025 by Kade Price
I called Basement Remedy after Basement Authority said they would reach out to schedule an appointment. After two weeks Basement Authority still had not contacted me for the appointment. Tyler and Todd came out the next day for the estimate. They were very professional and knowledgeable and gave me an easy-to-understand explanation of my questions about the process. Tyler came out the next day after I called back, saying I wanted to proceed with the repairs. The work was done promptly, exceptionally well, and cost-effectively to repair my home's structural damage. If you need any work done to your basement, I would highly recommend using Basement Remedy!
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December 2024 by Karen Harrison
Todd and Tyler just left my home a short while ago, and I was so impressed with them. They looked at the water coming into my basement and determined that it was coming from the ice maker in my refrigerator. What I need is a plumber, not thousands of dollars in basement repairs, and they were honest enough to tell me that. They also gave me the name of a good plumber, who I'm inclined to trust since they operate with such integrity that I would expect they wouldn't refer me to someone who doesn't operate in a similar fashion. I can't attest to the quality of their work, since they didn't end up doing any work at my home. But a lot of these other reviews have done that, and I think it's just as important to know that when you call someone for service, they're going to be honest and not try to sell you services you don't need. Thank you so much, Todd & Tyler!
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December 2024 by Andrew Johnson
Great company to work with! Todd and Tyler were very professional and help me walk through all my issues with my basement. They designed a plan and executed in a timely manner! Great with transparency and communication!
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December 2024 by k king
I highly recommend Basement Remedy if you have any concerns regarding the condition of your basement walls, drainage, and/or foundation. They assisted me in evaluating the basement of an old house I was considering purchasing and I was very impressed by their expertise, responsiveness, and ability to communicate back to me quickly. They took the time to explain each issue the basement had, their likely causes, and the various means to treat or repair the problems. They provided a very detailed estimate and answered all my questions. Had I purchased the house, Basement Remedy would've been my first choice to perform the work based on the level of customer service I received!
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October 2024 by Joshua Harris
Basement Remedy replaced crumbling foundation stones at our home. They did a really nice job, left the site clean, and Todd was phenomenally communicative and informative. These guys are honest contractors who do the job right. Would definitely use again.
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September 2024 by lobhob
My wife and I spent a long time searching for someone to address problems with our foundation and masonry chimney. Everyone we talked to had a plan, but no one was willing to offer more than a guess as to the underlying cause. The engineer we hired was also at a loss to explain some of what we were seeing. In the end, he found no cause for alarm and recommended that we take a wait a see approach. We waited and the problems got worse.
I share that history to underscore the night and day difference we experienced with Basement Remedy. From our first meeting, Todd made it clear that no plan would be put forward until he understood what was going on with our house and could explain it to our satisfaction. Todd was true to his word. He and his son, Tyler, took the time and did the difficult work that needed to be done to trace our foundation and chimney problems to their source. Those findings and related recommendations were thoroughly documented in an assessment put together by an independent engineer brought in to work alongside them. The plan that Todd and Tyler presented addressed the engineer’s recommendations as well as our concerns. After years of struggling, we finally had the information we needed to make a decision. I had no second thoughts about approving the plan and moving forward with Basement Remedy.
Tyler led the crew responsible for stabilizing the foundation, and Todd worked with another employee on the required masonry repairs. They kept us informed, took as much time as needed to answer our questions along the way, and did their level best to limit the impact of a project so large the likelihood it would disrupt our lives was a given. From the careful attention they gave every aspect of the job to the quality of the materials they used, they went above and beyond to ensure a result that met their own standards and our expectations. In the end, they succeeded in rescuing our home and bringing an end to worries that plagued us for years.
Todd and Tyler were a pleasure to work with. They’re conscientious, patient, easy to talk to, and willing to help in whatever way they can (I benefited from side conversations about gutters, backup sump pumps, and the best way to repair a broken drain line running from a downspout to the street). They kept their promises and never gave us cause to question our decision to work with them. I trust them. I highly recommend Todd and Tyler of Basement Remedy for any foundation or masonry work that may be needed.
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May 2024 by Michael Perik
They responded to us quickly and talked through the issues before the visit. After they came out to look at the project they gave us great advice and talked us through the issues the house faced. Thank you for your help!
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March 2024 by William Knobeloch
Outstanding quality. Outstanding service. Outstanding communication. Basement Remedy clearly cares about your project and makes sure it gets done correctly. Basement Remedy's knowledge and attention to detail are so far above other contractors. They are highly ethical, are clearly transparent about costs and materials. They keep in constant contact with you then entire project. We have use them on several occasions and they have always done an excellent job, very quickly, and were very responsive to our needs.Most recently, two brick pillars were damaged by a car accident at the end of our drive way. Basement Remedy came out quickly and gave us a detailed quote to get the insurance process started. They then accurately matched the brick to out house and went above and beyond to find the right materials for the job. They worked in all weather conditions, including snow, using tents and heaters to get the job done. At the end of the project, when insurance refused to pay, they gave me ALL of their detailed receipts so I could successfully fight the insurance company. I can't imagine using any other company for a foundation or masonry project.
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October 2023 by Joshua Grossman
We had this company look at a foundation. Had a footer break and were hoping to repair it without the cost of installing expensive push piers. They were honest on what they would need to do to fix it, but suggested that if it wasn't settling more, that we would be structurally fine. They suggested a clever solution to monitor the foundation at very little expense. Very honest and professional. If you are having foundational issues, I'd use this family business before the big companies any day of the week.
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October 2023 by Cheryl Grossman
We were so pleased with Basement Remedy. They were extremely honest, helpful and timely. Highly recommend!
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July 2023 by Josh Birnbaum
Basement Remedy performed a large drainage project around my 150-year-old farmhouse and they did an excellent job. They had experience in historic foundations and knew what they were dealing with!In the course of excavation for the drainage project, we found that some foundation stones needed to be replaced, so the gave me a timely and cost-effective estimate on that, and we scheduled the additional work very soon after the drainage was completed.They listened well, worked hard, were always a pleasure to talk to and I will be definitely be hiring them again for future projects.
