-
November 2023 by Joe W
Called late on a Saturday for a polaris drive belt. They were the only ones within 100 miles. Couldn't make it there until after closing. Let me pay over the phone and left the belt outside for me. Saved my week long trip to Wayne national. Will absolutely recommend.
-
November 2023 by Tom Davis
Your salesman Brian Dean does an excellent job in regards to customer service. My purchase went smoothly and couldn’t have had a nicer salesman. He is an invaluable asset to Lancaster sport cycles has I’m sure you already know.
-
November 2023 by Jon Oiler
Purchased several Atvs and dirt bikes from here. Great customer service with Brian.
-
September 2023 by Steve Bloxam
Great service and parts!! Got everything i needed in one shop. Quick service. Awesome mechanic!
-
September 2023 by Adam Hoskinson
The service manager Robert is the best. He is very knowledgeable about all makes and models. He was able to get my wife’s bike up and running better than before after another shop fails to fix it and it sat for 2 years. I wouldn’t take my bikes anywhere else but to him. Thanks again Robert!!!
-
September 2023 by Charles Park
While riding my Indian Chief Vintage on a Saturday afternoon on Route 37 south of I70 I picked up a 4 inch framing nail and flattened my rear tire. After many calls Harpers Towing towed me to Lancaster Sport Cycles who saved the day at closing time. A great bunch of guys! Thanks Guys!
-
July 2023 by corey bradford
2nd time having my motorcycle worked on there. They scratched my sunglasses up (brand new) on the test ride because they put them in the saddle bag. I ride with them attached to the backseat at all times, they would've been fine. Then when I leave I get on 33 and my bike just completely shuts down. They shut my fuel off. 1, I never shut my fuel off. 2, never told me about it. When I called to voice my concerns, just got an apology and nothing to make things right. Least they could've done was given me a new pair of glasses.
-
July 2023 by Ralph Holcomb
Waited all day sat for a call back want to buy a side by side no one bothered to call me back very surprised!!!
-
July 2023 by thomas armstrong
They changed me 250 to pt my tires on the told me I had a extremely tight spot in my chain and said they suggest me to get a new chain and sprocket soon I get home and take a look and realize they put my back tire on crooked crazy
-
June 2023 by Chris Roberts
One of the best experiences I have had with a service department. The staff was knowledgeable, punctual, and overall fantastic. Needless to say, I will be a returning customer
-
June 2023 by Venus Toles
The sale person did call me back like the person said who I talked with .very friendly service
-
May 2023 by David
Amazing customer service!! It's not too often that you get people (Robert in my case) who are willing to go above and beyond the duties of their job, just to make sure you're situation is handled by any means necessary. I truly felt like I was speaking to one of my family members and not one of the employee's of this business. I was very impressed and I highly recommended!
-
April 2023 by Cory Morgan
Definitely recommend these guys to anyone called them about ordering parts for my machine and 3 days later they had them and withing a week total of calling them they had my machine fixed the place I got my buggy from ordered my parts over 2 months ago and still hasn't contacted me needles to say I'm gonna use Lancaster sport cycle for now on
-
February 2023 by chuck miller
Great parts people, I try to support local businesses and they support the sport
-
January 2023 by Robert Lucas
It is with the greatest of satisfaction that I write this review in support of Sports Cycles of Lancaster. My Yamaha Kodiak was rolled over with a nice 8 Point Buck on the front and as a result, the handle bars where crushed. Took my Yamaha Kodiak to Sports Cycle for repair. The repairs were complete including the cables which support the brake system on the left handle bar. However, when I got the unit back home, I noticed the left handle bar did not actuate the brake light. Wow, what happen? Taking the unit back, Robert, the service manager, said we are going to check this out right away! He did and with the help of Chad, who can only be considered as a “Super Technician” diagnosed the problem as a different “switch” which needed lubrication, which he did.I cannot over state my strongest support for the Service Department at Sports Cycles. These guys, Service Manager, Robert, who has the most interpersonal skills of any service manager I have ever met! And as for Chad, he has been working on Yamaha ATV’s for over 20 Years and really “knows his stuff”?Take your Units to Sports Cycle. Honestly, these guys are for real and this review is not any kind of commercial. I Thank You for reading this honest evaluation!Robert Lucas
