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November 2023 by Laura McClary
Bought a 2016 Chevy Trax in August. End of October the car stopped working. Had it at the mechanic, the engine is bad. Needs replaced! Car didn't have 100,000 miles. Beware to buy here. We had it serviced after purchase. Still it wasn't a good deal. 10000 dollars down the drain.
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November 2023 by Allie Schieber
I absolutely love my Mazda cx5. My husband and I went in on a Saturday morning and the owners were super helpful and accommodating with anything we needed. But also gave us space to think about things.We'd gone to a few dealerships before this, but this was the best experience for sure. Gave us the carfax as well. My husband likes to jack up the car to look underneath, and they moved the car to a better spot for him and also gave him something to lay on since it was raining and the ground was wet.I was nervous about getting my first car since high school and almost didn't do it! But I'm glad I did. Once we decided to buy we were in and out in under 45 mins (we did cash). I feel like especially in this crazy market, we got a fair price for exactly the car I wanted. Everytime I go outside I look forward to seeing my cute car in the driveway:)
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October 2023 by Scott Rucker
Nice Auto Group lived up to their name and buying a vehicle was a nice experience. While I found a few issues with the vehicle I was interested in, they worked with me on the price and we came to an agreement. Transaction could not have gone any smoother. Thanks to Brent and associates for a good car buying experience
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September 2023 by Cass B (2)
So far so good..... they made a stressful situation a lot less stressful...im not a fan of car buying.. we bought a 2018 ford explorer... payments were a lot less than what we expected and they worked all their magic to get us a car.. it is a family owned business which is what we always try to support.Thank you again
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September 2023 by Nicole M.
Bought a car in June cash. Lied to us. The next day it broke down. It had to be towed. The repair shop said they put so much lube and other greases to hide things it was just a matter of driving it to show where they zip tied things underneath. Legally it wasn't safe to drive. We got 3 estimates... same. It needed a whole front end, zip ties and globs of "cover up" work to just get us off the lot.It still needs work after $6,000 in major work (taken to 3 different shops.) They see what has been done before we bought it. The car was washed and even engine shined but once on a lif5 you can see where it what was recently done to just get the sale...it's been in a major wreck before we bought and any mechanic skilled would see bent frame and Jimmy rigged temp parts and.... they didn't report the work they did to show the severe accident it had been in and twisted frame that any expert pointed out. We asked all the right questions but they "we have a master mechanic" this is such a safe car... We wasted $11,000.. it is a death trap! So much wrong with it that they knew about. His "mechanic" and him claim they take pride in inspecting anything coming in and its a great car. Very safe"... no, it wasn't. I reached out and got a sorry for your loss response. Nothing more than an oh well...
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September 2023 by Robert Biddle
I noticed a lot of the vehicles on Craigslist that I was interested in were at this dealership, so I made the two and a half hour trip to see them in person. The prices here are really good, there are a lot of options, the staff are very friendly and not pushy. But...when I wanted answers to why certain things were wrong with a vehicle, I got fishy answers that were stated with great confidence. I was told what sounded like an exhaust leak was an exhaust pipe vibration, and a constant hum while test driving were tires settling in. I have worked as a mechanic for many years and know what these sounds are, and those answers didn't ring true. I'm surely not saying I wouldn't buy from them, because I probably would, and might in the future, but not this vehicle.
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September 2023 by Marino Marino-kohnen
Bought a car in June cash. Lied to us. The next day it broke down. It had to be towed. The repair shop said they put so much lube and other greases to hide things it was just a matter of driving it to show where they zip tied things underneath. Legally it wasn't safe to drive. We got 3 estimates... same. It needed a whole front end, zip ties and globs of "cover up" work to just get us off the lot.It still needs work after $6,000 in damage and.... they didn't report the work they did to show the severe accident it had been in and twisted frame that any expert pointed out. We asked all the right questions but they "we have a master mechanic" this is such a safe car... We wasted $11,000.. it is a death trap! So much wrong with it that they knew about. His "mechanic" and him claim they take pride in inspecting anything coming in and its a great car. Very safe"... no, it wasn't. I reached out and got a sorry for your loss response. Nothing more than an oh well...
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September 2023 by Jennifer Saputo
Anyone looking for a car please check out Nice Automotive! Exceptional service, friendly staff and went above and beyond to find us the right car. We have two more upcoming drivers so we will definitely be back! Thank you for your A+ service.
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August 2023 by Murray Stafford
These guys have great cars at great prices! Brent was so patient with us as we explored different financing options. We will definitely be repeat customers in the future!
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July 2023 by Heather Davis
We actually bought a truck from Brent 5yrs ago, it was a good deal and great truck. Had such a good experience the first time, we came back again! Got a newer and bigger truck this time for an amazing price!! As long as Nice Auto Group, Brent and Meagan are around. We will always come back and recommend them! Absolutely the best!! Thank you Brent and Meagan!
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June 2023 by Clifton Skinner
I am delighted to share my exceptional experience with Nice Auto Group, where my dad recently purchased a 2016 Jeep Cherokee for his daughter (my sister). From start to finish, the entire process was smooth, and we couldn't be happier with our purchase.The owner and the entire team at Nice Auto Group went above and beyond to provide us with outstanding service. They were not only professional but also incredibly honest, caring, and attentive throughout the entire purchasing journey. We were pleasantly surprised by their level of sincerity and dedication.One of the most remarkable aspects of our experience was the transparency and honesty demonstrated by the staff. They ensured that we received all the necessary information about the vehicle, including its history, maintenance records, and any potential issues. This level of transparency instilled trust and confidence in us, as we knew we were dealing with a dealership that genuinely cared about its customers.Moreover, the staff's expertise and knowledge of their inventory were evident. They patiently answered all our questions, guiding us in making an informed decision. Their commitment to ensuring customer satisfaction was evident, and they spared no effort in helping us find the perfect vehicle for our needs.The pricing at Nice Auto Group was exceptionally fair, and we were able to purchase the 2016 Jeep Cherokee at a great price. We felt that we received excellent value for our money, making it a win-win situation for both parties involved.I highly recommend Nice Auto Group to anyone in search of a used automobile. Their name truly reflects the quality of service they provide. With their honest approach, caring attitude, and exceptional customer service, you can trust that you will have a pleasant and satisfactory experience.In conclusion, our experience at Nice Auto Group surpassed all expectations. We are grateful for the owner and the entire team's dedication, integrity, and customer-centric approach. If you're in the market for a used vehicle, do yourself a favor and check out Nice Auto Group. You won't be disappointed.Thank you, Nice Auto Group, for making our car-buying experience a truly memorable one!Sincerely,Cliff & Lily Skinner
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May 2023 by Shaun Gorskey
Purchasing a car from a dealership has never been so easy then it was with Nice Auto Group. I found a ad on Facebook and messaged Brent about the car and he responded back pretty quick even though it was a Sunday. I called Monday morning and we made an arrangement to see the car later on that afternoon. When my wife and I arrived the car was pulled up waiting on us to test drive. We looked over the car while Brent made copies of our license. we drove car and then called the next morning to confirm we wanted it and they handled everything else with our bank. Then we picked up our car that evening. Brent also took $500 off the already $6500 under book value. It's not often you purchase a car and are $7000 positive equity. I highly recommend Nice Auto Group.
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April 2023 by Saige McMillin
Bought a Kia Sorento here in January around 4 days before I was scheduled to give birth to my daughter. Paid 13k cash. Within the following week the car was rendered totally useless as it began to overheat. Leaving us stranded on the side of the highway with a newborn baby, because it we continued to drive, it would overheat and damage the engine.The vehicle never overheated during the time we had driven it yet it has a cracked head gasket and it was sold to me that way. The dealer has ignored this entirely/overlooked it. He sold me a vehicle for 13 thousand dollars and didn’t disclose any of the vehicle problems that it had. Loose subframe, bad TPMS sensors, and of course - the head gasket. He sold me a piece of metal that doesn’t work for 13 thousand dollars. This was supposed to be my family car, and we emptied our bank account to purchase it. The owner never messaged back on facebook and never returned the phone call that we made. No remedy was offered. The car hasn’t even been driven 1,000 miles since it was purchased, and was rendered useless less than 2 weeks after purchase. I have filed with the BBB as well and I recommend anyone who’s purchased a vehicle here that was sold to you in shotty condition to do the same. The dealership didn’t offer to fix the problem, or even look into the problem… They’ve simply turned away from the issue and even quoted the “used car” BS in Ohio. What this dealership did to me should be illegal and I’m going to continue to seek assistance for the damages.
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April 2023 by Ree Sadowski
They really had a great selection, prices and very friendly! Made the new car buying experience a lot less stressful!
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March 2023 by AMBER SHANNON
This is my second car from them. I just love the friendliness and honesty.I will be back for another once the third kid is licensedTy ? for being awesome
