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January 2024 by Mr 1derful Loins
The owner, Andy Wise, is an American's American; self made small businessman, family man in the best sense ; he, his wife, and both kids all work @ Wise Auto. He is a veteran, an Army Ranger who served multiple tours in the Middle East and served in Panama. He has respect for everyone and shows it by giving discounts to veterans and senior citizens. The guy only hunts for food. He mows loans in the summer to make extra family cash. I spoke with Andy for a couple hours and I never heard a bad word about anyone. He's friendly, accommodating, hardworking, and he even gets off on making intricate Halloween experiences for the kids! So if you're needing auto, motor bike, go-cart work, you name it, check out Wise Auto Care. You might want to use your GPS to get there.
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September 2023 by Chris W
PLEASE do not go to wise auto care, if I could give zero stars I would. Andy may have been in the business for 30 years but he is exactly what you should stay away from. I approved diagnosis ONLY($78) for a concern I had. After 2 and a half weeks of no calls from him I checked in on a Thursday morning. He said “I think we have the problem fixed, I will call you later today to see if I can get this covered by the warranty.” After not hearing from him I called back the next day to find out it’s not covered, which is fine. He tells me my total will be ($170), more than double the diagnosis quote and that “sometimes it requires more diagnosis to figure out a problem”. When I had an objection to the added cost with no additional approval he told me “if you don’t pick up your unit in 2 weeks I will sell it to recuperate my costs”. I have no issues with further diagnosis, but he never called me to see if I wanted to do the work. I spent 170 dollars to fix a 250 dollar leaf blower. Although this is not a lot of money, I hope I can save someone in the future the trouble of wasting thousands of dollars on repairs that were done to “diagnosis the problem”. STAY AWAY FROM THIS PLACE, Andy is a cheat, a bully and explains why he can’t keep any technicians working for him.Services: Carburetor cleaning
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September 2023 by Jeremy Thomas
These guys are my go to mechanics now. Even though I live in Columbus I’ll drive to have them look at my car before anyone else.
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July 2023 by Tom Nelson
Their customer service, pricing, and quality of repairs are top notch. They completed brake repairs, tire replacement, alignment, and fog lamp repair. Complete a full vehicle inspection to ensure no other issues exist and communicate progress along the way. Definitely will be a return customer.Services: General repairs & maintenance
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June 2023 by Richard G.
This is a GREAT place to go. Wise is a family-owned business and Andy can fix anything with a one-cylinder engine to a twelve-cylinder engine. They are easy to work with and love their customers. Their technicians can fix lawn mowers, motorcycles, cars and small trucks. Go there and "Make the Wise Choice."
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October 2022 by Kathy Shannon Smith
Talk about personal service, this is the place for you. Reasonably priced auto repair. They are great at informing what needs immediate attention and work that should be done in the near future.
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August 2022 by Pam Shelton
This morning I was on my way to work and my suv just quit running. I tried several times to get it started without any luck. I got on my insurance app and requested a tow to my house. Andy and his son arrived and put my suv on their row back, helped me in the truck and were very nice and courteous!! When we reached my house he said if my husband was unable to fix it to let him know and he would come and get it and get it fixed. I was very grateful for his caring, instead of just dropping my suv and leaving he actually talked and gave me options. This kind of service is not very common now a days!!! Just wanted to let them know they are appreciated!!! I will recommend to anyone needing service.
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July 2022 by Austin Caronis
As an over the road truck driver, my silverado was broke down during last home time. After my warranty contacted wise auto care, Andy was top notch! He let me know when he got my silverado and when he dropped it off at the repair shop. He went above and beyond for me. I have my spare tire on the truck and i forgot i left the other flat tire with the rim in the bed (someone had previously slashed my tire) and after he got another call close to where he dropped my truck off, he went back to where my truck was and picked up the tire and rim and took it with him to the shop for no extra charge and said he would give me a deal on a tire so i don't have to keep the spare on it. Awesome guy and awesome business! He did all this while i was over 1,000 miles away in Utah
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March 2022 by Matt Hicks
Had them swap a set of wheels for me on an f150. Did a great job, in a timely manner, at a good price. Even let me know what he torqued my wheels to which is important. If down that way again i would definitely let them work on my truck.
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December 2021 by Matthew Webb
Have been going there for years. Good service. Nice people
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July 2021 by Mike Born
On a Friday afternoon I took our camper to a tire shop close to Lancaster to have new tires installed. One tire could not be mounted due to stripped and cross threaded studs and nuts. Took it to Wise Auto Care And Cycle Center to see if they could repair on short notice. This business was pretty busy with other work, yet Andy told me he would try to work me in if I wasn’t in too big of a hurry. This business that employs their own family was wonderful as they were able to ge
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June 2021 by Jim Loughry
Took time out of working on their own truck to remove ahitch bolt for anddid it it for a handshake. Doesn't get any better than that !!!! Got my business and respect!!
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May 2021 by Steve L.
Wise Auto Care also does small engine/equipment repair work. This past week I experienced problems with my Toro ZTR mower and called Wise for help. Yesterday Andy and CJ came to my house to haul the mower back to their shop. Before loading it on the truck, Andy suspected he knew the problem. He took a look and discovered a broken spring on the governor. He took the time to repair it on site! Saved me the time and cost of hauling the mower to and back from his shop. He went above and beyond the call of duty. Thanks, Andy and CJ.
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April 2021 by Heather Hickey
Staff is very helpful and volunteered to put in our new batteryVery appreciative of this extra bit of service. I will definitely be back
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October 2020 by Susan Olds
Best service around. 100% honest and doesn't do work unless it is needed. I have trusted them with my vehicles for years.
