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May 2024 by Tori Durham
Absolutely horrible..in the middle of winter my gauge I guess got stuck frozen and they wanted to charge me a service charge of $200 to come fix THEIR equipment. I had to guess how much propane I had in there because I wasn’t paying for something I didn’t break or have control over. Then I asked them to call me when they came to pick up tank and they didn’t and left me camper propane unhooked.
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December 2023 by Roger Griffith
My very first fill and delivery I got bill in hand wrote check on the spot for total amount. BEWARE by time bill got processed back at office I owed more money "cause they put more than usual propane in tank" when calling salesman he was lost, confuses, and still owed the difference write another check! Watch your amount going in and billing so they don't lie and get more money!
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December 2023 by Adam Coffman
UnbelievableCharge an after hours del fee $250,okCharge another $100 emergency fee, not okCharge $99 for leak test, not ok$9.82 gallon.Is Suburban propane a public traded company, I'm going to buy stock.
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September 2021 by Chuck Fessler
Make you wait 7-10 days for delivery. Ridiculous...
