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August 2023 by TASHA WILBURN
Costumer service is terrible at its finest. The young lady was rude. I started out with a $300 payment which turned into over $600 to be exact 613. The young lady told me I had to purchase their insurance because I didn’t have my insurance declaration page I was charged 30+ dollars a day for their insurance. If I would have known the location and how far I was from another rental company. I would have not rented with this company. I had my sister cancel her renovation with them when she got off the airplane and went and she rented from a different vendor, which gave them excellent service. I would never recommend this location to anyone the young lady at the counter on the date of August 12 needs to learn proper customer service and proper etiquette for servicing customers. My return, same lady, same attitude, same bad customer service.
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January 2023 by Nathan Brownfield
Great service and very helpful getting in a car very quick
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April 2022 by K W
Most unpleasant secretary of a company I've ever spoken to. Clearly hates her job and the people bothering her.
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February 2022 by Aaron Joseph
Once I was able to provide my proof of insurance everything went very smooth. I did not have any issues that others have mentioned. Price was great and less than half of some of the national rental places. The Hyundai Tucson that I rented was clean and seemed almost brand new.
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July 2021 by schancey100
The pricing is great, however customer service needs improvement.I go in there today and they say well we can't do business without a credit card.. Really? I have a debit card, why the attitude. It seems like they had good employees in the past but not now.Next time I'll take my business elsewhere!
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August 2020 by Jesse Coppler
Great deals on rentals. Friendly people to work with. I will continue to use them for all my vehicle rentals!
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February 2019 by Stephanie Marie Wells
I wrecked my car and the tow truck that took me and my car to Carrollton drove me I've there. The lady's were all so kind and got me a rental to drive until my insurance worked the details out. To ever need it again in the area that's the first place I'd go.
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February 2019 by Gene Dunn
Nice courteous people to work with and nice cars in their fleet.
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January 2019 by Robin Ramsey
Excellent service very friendly handle everything for me..