Kerns Fireplace & Spa is known for its excellent customer service and knowledgeable staff. Customers have praised Mike for his expertise in fixing hot tubs and teaching them how to use new products. Many appreciate the helpful guidance provided by associates like Brandon, who offers valuable advice without a purchase. The installation of electric fireplace inserts has also received positive feedback, with clients expressing satisfaction with the quality of work and the overall experience. Visitors to the store find the staff friendly and willing to take the time to assist in choosing the right products. Overall, Kerns Fireplace & Spa is highly recommended for anyone looking to enhance their home with fireplaces or hot tubs.
Mike came to my house and fixed my hot tub and explained how to work and use my new hot tub. This is my first experience with a hot tub and he was very knowledgeable and nice to learn from. Thank you
May 2025
Awesome fire log selection and expert installation. Friendly and helpful staff.
March 2025
Wish we would have gotten this electric fireplace insert years ago. Mike did a great job installing it and we are very pleased with Kerns Fireplace and Spa.
