Menards is a store that many customers find highly helpful and friendly. Customers appreciate the attentive staff who go above and beyond to assist, often helping load heavy items and offering extra support even when others are busy. The team is known for being well-organized, knowledgeable, and always ready to help customers find what they need. Several reviews mention the excellent customer service, with staff like Kamden in Building Materials and Shawn in plumbing being especially praised for their helpfulness and expertise. Customers also value the store’s quick and efficient service, including pickup options and timely issue resolution. A few customers highlight the store’s good pricing, such as the 11% rebate, which adds to their positive experience. One customer shared that a store manager showed outstanding service by holding the door open after closing to help them complete a purchase, leading to high praise and recommendations. Overall, Menards is viewed as a reliable, helpful, and friendly place that provides quality service, making shopping there a positive experience for many.
Honestly, Menards is like my second home. I stay busy enough that I'm in the store 5 our of 7 days a week. The team has went above and beyond for me on multiple occasions. I couldn't ask for better service. If any issues arise they are taken care of in a timely fashion. Thanks team!
March 2025
Attentive,helpful and friendly personal . Quality , well organized . Always find what I needed ,the pick up service had been also great ....and 11% rebate is a plus.
November 2024
Shawn in the plumbing department was incredible. Im not sure what you pay the man, but I know it's not enough!!! He knew every supply we would need to reroute our washer hookup and made the project seem much more manageable. Thank you Shawn!
